deb McCormick

Toledo, OH *****

ad111n@r.postjobfree.com

+1-419-***-****

Authorized to work in the US for any employer

Work Experience

Patient Access Representative

ARROWHEAD PLASTIC SURGEONS - Maumee, OH

July 2017 to October 2019

Greet patient's as they enter the office, answer a multi-line phone, admit the patient for their procedure in epic, assist the patient in getting on gowns for their procedures, collect co-pays order office supplies and laundry, pay the cable and laundry bill, clean and make up the stretchers and assist the RN's when needed.

Front Desk Receptionist

Toledo Hospital - Toledo, OH

February 2001 to July 2017

I greet patients, answer a multi-line phone, help the patient's fill out paperwork, assist the patient's in getting dressed for their procedures, type, file, make cd's of the patient's procedure for them to take with them. I have been trained in the epic system

Education

Diploma in General Studies

Whitmer High School - Toledo, OH

Skills

• Receptionist

• Filing

• Data Entry

• Customer Service Skills

• Filing

• EMR Systems

• Epic

• Medical Office Experience

• Medical Records

• Clerical Experience

• Hospital Experience

Assessments

Work style: Conscientiousness — Proficient

July 2021

Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient

Customer focus & orientation — Proficient

June 2021

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Highly Proficient

July 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Customer service — Completed

May 2021

Identifying and resolving common customer issues

Full results: Completed

Veterinary receptionist skills — Proficient

April 2021

Managing practitioner schedules and maintaining accurate patient records Full results: Proficient

Medical receptionist skills — Familiar

February 2020

Managing physician schedules and maintaining accurate patient records Full results: Familiar

Verbal communication — Completed

July 2021

Speaking clearly, correctly, and concisely

Full results: Completed

Work style: Conscientiousness — Highly Proficient

October 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Highly Proficient

Administrative support professional fit — Highly Proficient June 2021

Measures the traits that are important for successful administrative support professionals Full results: Highly Proficient

Electronic health records: Best practices — Completed February 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed

Cashier skills — Proficient

June 2020

Counting cash, processing transactions, following written procedures, and attending to details. Full results: Proficient

Data entry: Attention to detail — Completed

September 2021

Maintaining data integrity by detecting errors

Full results: Completed

Work style: Reliability — Highly Proficient

July 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Retail customer service — Proficient

September 2021

Comprehending and responding to retail customer needs Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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