Customer Service Data Entry
Resume:
deb McCormick
Toledo, OH *****
******************@***********.***
Authorized to work in the US for any employer
Work Experience
Patient Access Representative
ARROWHEAD PLASTIC SURGEONS - Maumee, OH
July 2017 to October 2019
Greet patient's as they enter the office, answer a multi-line phone, admit the patient for their procedure in epic, assist the patient in getting on gowns for their procedures, collect co-pays order office supplies and laundry, pay the cable and laundry bill, clean and make up the stretchers and assist the RN's when needed.
Front Desk Receptionist
Toledo Hospital - Toledo, OH
February 2001 to July 2017
I greet patients, answer a multi-line phone, help the patient's fill out paperwork, assist the patient's in getting dressed for their procedures, type, file, make cd's of the patient's procedure for them to take with them. I have been trained in the epic system
Education
Diploma in General Studies
Whitmer High School - Toledo, OH
Skills
• Receptionist
• Filing
• Data Entry
• Customer Service Skills
• Filing
• EMR Systems
• Epic
• Medical Office Experience
• Medical Records
• Clerical Experience
• Hospital Experience
Assessments
Work style: Conscientiousness — Proficient
July 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Customer focus & orientation — Proficient
June 2021
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Highly Proficient
July 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Customer service — Completed
May 2021
Identifying and resolving common customer issues
Full results: Completed
Veterinary receptionist skills — Proficient
April 2021
Managing practitioner schedules and maintaining accurate patient records Full results: Proficient
Medical receptionist skills — Familiar
February 2020
Managing physician schedules and maintaining accurate patient records Full results: Familiar
Verbal communication — Completed
July 2021
Speaking clearly, correctly, and concisely
Full results: Completed
Work style: Conscientiousness — Highly Proficient
October 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Highly Proficient
Administrative support professional fit — Highly Proficient June 2021
Measures the traits that are important for successful administrative support professionals Full results: Highly Proficient
Electronic health records: Best practices — Completed February 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed
Cashier skills — Proficient
June 2020
Counting cash, processing transactions, following written procedures, and attending to details. Full results: Proficient
Data entry: Attention to detail — Completed
September 2021
Maintaining data integrity by detecting errors
Full results: Completed
Work style: Reliability — Highly Proficient
July 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Retail customer service — Proficient
September 2021
Comprehending and responding to retail customer needs Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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