Customer Service Administrative Assistant
Resume:
C
Dawn Carrell
***************@*****.***
Sarasota, FL 34231
SUMMARY
To work as customer service or a clerical position part-time or full-time. I would like to be able to use my past experience. I would like to be an asset to any company being a great employee. Dedicated Customer Service Rep. with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
SKILLS
15 plus years in Customer Service Industry
Excellent client communication skills
Proficient in Microsoft Office
Take orders and process payments
EXPERIENCE
Administrative Assistant
Client Services of Florida Sep 2022 to Mar 2023
Answer phones and direct all calls to appropriate person, Input information into spreadsheets, Take care of all letters and correspondence, Answer emails, Assist with any other office functions.
CSR
Bradenton, Florida
Alpha Marketing and Research/ Apr 2009 to Aug 2020
Take incoming calls & answer any questions customers have, Process Orders and payments & balance sales end of shift, Must be very organized & great at multi-tasking.
CSR/Insurance Agent
Bradenton, Florida
Horizon Financial/ Mar 2003 to Mar 2009
Change clients lives by helping them find health insurance that fits their life styles, Communicate with Insurance companies regarding insurance verification, premiums, and any claims that might be a problem, Follow up Con leads, set my own appointments, make cold calls if needed.
Medical Center
Bradenton, Florida
A Women's Medical Center/ Jan 2003 to May 2005
Had the privilege of working with pregnant and GYN patients, Helped with check-in and check-out, Scheduled surgeries and test for patients, Send electronic billing, also used electronic record keeping, Assist doctor in all exams and procedures.
EDUCATION AND TRAINING
Penn Foster Jan 2010
Medical Assistant Certificate
Midland Community College Jan 1983
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