C

Dawn Carrell

941-***-****

ad10tq@r.postjobfree.com

Sarasota, FL 34231

SUMMARY

To work as customer service or a clerical position part-time or full-time. I would like to be able to use my past experience. I would like to be an asset to any company being a great employee. Dedicated Customer Service Rep. with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

SKILLS

15 plus years in Customer Service Industry

Excellent client communication skills

Proficient in Microsoft Office

Take orders and process payments

EXPERIENCE

Administrative Assistant

Client Services of Florida Sep 2022 to Mar 2023

Answer phones and direct all calls to appropriate person, Input information into spreadsheets, Take care of all letters and correspondence, Answer emails, Assist with any other office functions.

CSR

Bradenton, Florida

Alpha Marketing and Research/ Apr 2009 to Aug 2020

Take incoming calls & answer any questions customers have, Process Orders and payments & balance sales end of shift, Must be very organized & great at multi-tasking.

CSR/Insurance Agent

Bradenton, Florida

Horizon Financial/ Mar 2003 to Mar 2009

Change clients lives by helping them find health insurance that fits their life styles, Communicate with Insurance companies regarding insurance verification, premiums, and any claims that might be a problem, Follow up Con leads, set my own appointments, make cold calls if needed.

Medical Center

Bradenton, Florida

A Women's Medical Center/ Jan 2003 to May 2005

Had the privilege of working with pregnant and GYN patients, Helped with check-in and check-out, Scheduled surgeries and test for patients, Send electronic billing, also used electronic record keeping, Assist doctor in all exams and procedures.

EDUCATION AND TRAINING

Penn Foster Jan 2010

Medical Assistant Certificate

Midland Community College Jan 1983