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Customer Service Delivery Driver

Location:
Dundalk, MD
Posted:
December 16, 2023

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Resume:

RANDY ALLEN DARLING JR.

CONTACT

410-***-****

randy.allen.darling@gmail.

com

** ****** ******, *******

re, Maryland 21221

PROFESSIONAL

SUMMARY

Reliable & Dependable

food industry worker equipped

for fast-paced work and

changing daily needs. Serves

customers effectively with

attention to detail and

hardworking approach. Seeks

out opportunities to go beyond

basics, improve processes, and

increase customer satisfaction.

SKILLS

Vehicle maintenance

Payment collection

Delivery schedule

development

Safe driving

Local routes understanding

Customer service

Problem-solving

EXPERIENCE

DELIVERY DRIVER Apr 2019 Current

Grubhub Food Delivery, Chicago, IL

Loaded and unloaded items for delivery to and from the vehicle. Delivered items within reasonable time by traveling most direct route.

Increased customer service by reviewing orders before delivery to determine that they were complete and properly invoiced. Addressed customer complaints, proactively seeking resolution to promote repeat business.

Followed prescribed routes and time schedules to meet 100% on-time delivery.

Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets. FOOD DELIVERER Mar 2018 Current

Fleet Postmates Food Industries inc, 425 Market Street Suite 8 San Francisco, CA

Delivered items within reasonable time by traveling most direct route.

Loaded and unloaded items for delivery to and from the vehicle. Addressed customer complaints, proactively seeking resolution to promote repeat business.

Worked with customers to understand and meet unique requests. Planned efficient routes to serve the maximum number of customers each day.

Quickly resolved customer complaints to maintain satisfaction and loyalty.

MACHINE TECHNICIAN Feb 2012 Jun 2018

Board of Elections, 11112 Gilroy Road Suite 104 Hunt Valley,, MD Altered, balanced, and calibrated industrial machinery. Maintained safe work environment by ensuring adherence to all established safety guidelines and keeping clean, clutter-free workspace.

Constructed and fabricated new parts by welding and cutting metal.

Ordered new parts and created drawings of unobtainable parts to be made in the plant.

R

J

Analytical thinking

Multitasking

Networking

Customer relations

Public speaking

Verbal communication

Mobile operations

Coordination

Prioritization

Motivation

Maintenance and repairs

Mechanical systems

Hand and power tools

Align tools

Operate machinery

Inspect equipment

Preventive maintenance

Quality control

Troubleshot issues with voting machinery and completed repairs. Ensured proper operation of equipment by performing regular maintenance and repairs.

Performed tests after repairs to verify resolution of issues. Trained new team members on the correct procedures for operating each machine.

Followed jobs specifications to correctly set up the accessories and tools for each piece of equipment.

Configured assigned machines to attain daily production goals. Removed burrs and other imperfections on projects to give each item smooth and professional finish.

EDUCATION

HIGH SCHOOL DIPLOMA - GENERAL STUDIES Jun 2007

Chesapeake High School, Essex, MD

Went to catholic elementary and middle school at Immaculate Conception and then did the rest of my schooiling at Chesapeake High School Graduated in (2007).



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