MESHA COLEMAN
McKinney, TX • 214-***-**** • ************@*****.*** • www.LinkedIn.in.mesha-coleman-d GROWTH-ORIENTED SENIOR LEVEL EMPLOYEE
• Global Communications • Project, Product & Program Management Professional • Strategic Business Strategy and Planning • Technology & Communications Driven • Software Development Life Cycle • Data Analysis & Interpretation • Six Sigma Green Belt, Agile & Project Management Book of Knowledge Methodologies • Design, Development and QA Testing • Team Building & Collaboration • Cost Reduction • Process Improvement & Optimization • Long-term, Big Picture visionary • Objective and Key Result focused • Cross-functional management & relationship
WORK EXPERIENCE
AT&T; McKinney, TX 2021 - 2023 Chief of Staff
• Successfully created business plans to reduce contractor headcount and grow employee headcount by 30% for 2021.
• Slashed India market contractor-to-employee ratios, saving AT&T $3M initially and doubling
projected savings yearly for 5 years.
• Expanded AT&T's data office footprint in India through accelerated top talent recruiting, team growth, team building, cultural awareness events, and small group leadership forums.
• Collaborated with AVP and VP to effectively manage escalations and expedite closures.
• Standardized intern hiring and onboarding processes for increased efficiency.
• Spearheaded cross-functional management and relationship building, executing complex strategic business initiatives and strategies.
• Reduced preparation and response time by standardizing share drive folders, updating spreadsheets and skeleton presentation format to standardize operations as well as drive success through process improvement.
Senior Communications and Data Project Management 2020 - 2021
• Secured 100% adherence to Shell's Transition Governance Communication regulation, preventing potential failures and maintaining the company's reputation.
• Bolstered data security with quarterly audits, ensuring 100% compliance.
• Navigated knowledge transfer during Shell's transitions cross-departmentally, utilizing project management expertise and knowledge.
• Empowered executive managers to boost brand visibility through strategic communications.
Principal Client Services Project Management 2012 - 2020
• Surmounted business solutions for timely, on-budget, quality completion of $1M-$6M projects.
• Managed analytical business and performance requirements gathering to ensure implementation for successful deployment of complex project initiatives.
• Supervised merger and acquisition transition optimization of products and services.
• Streamlined technical and mission-critical IT projects for complex business solutions for over 50 Shell Oil sites.
• Implemented system integration and software development projects using both PMBOK and Agile practices for efficient project management.
• Championed financial modeling, analysis, and forecasting to comply with strategic market analysis.
• Maintained customer satisfaction with strategic quality assurance and testing, monitoring, and applicable maintenance needed for post-project implementations.
• Managed risk and issues, and budget constraints with innovative solutions to advocate the customer's needs as well as integrate technology with current systems, infrastructure, and software.
• Worked cross-functionally to identify key stakeholders and maintain relationships with identified vendors.
EDUCATION
Amberton University, Garland TX MA, Human Relations & Business University of Oklahoma, Norman OK BS, Criminology
TECHNOLOGIES, CERTIFICATIONS, & AWARDS
• Technologies: Microsoft Suite, ServiceNow, Google Suite, MS Teams, Zoom
• Certifications: Project Management Professional, Lean Six Sigma Green Belt, Agile Certification, Telecom Certification
• Awards: Team Award, Individual Contributor Award, Product Management Excellence Award, Wholesale Marketing Bronze Award