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Sales Manager Customer Service

Location:
Flat Rock, MI
Salary:
19
Posted:
December 16, 2023

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Resume:

Brittony Terwilliger

Rockwood, MI *****

ad10nj@r.postjobfree.com

+1-734-***-****

Authorized to work in the US for any employer

Work Experience

PSM, Part sales Manager

AutoZone - Trenton, MI

May 2021 to September 2022

The PSM/ Part sales manager, is responsible for opening or closing their store as well as having knowledge of the products within the Zone to help customers with their requests. you must close/open the drawers and count down the cash at the beginning/end of every shift. you must instruct employees what to do through out the day and maintain a clean presentable work environment, change planograms as needed and requested, handle billing and delivering products by work vehicle on shift, handle all complaints and so much more.

Dispatcher

Estes Express Lines - Romulus, MI

February 2020 to July 2021

Tore down loads and separated them accordingly, distinguished which ones were hazardous, protect from freezing, and gold medal (rush) and ticketed each of them. i also dispatched drivers as well as assign dock workers loads and door numbers. refilled the copier and billing machine. Dearborn - Receptionist

Henry Ford College

September 2018 to March 2020

Responsible for inputting information in the computer. I used all microsoft applications and feel comfortable using them. I prepared the copying room and cleaned the office cafeteria in the mornings Culver's, Taylor - Manager

Starbucks, Dearborn

May 2017 to August 2018

The responsibility of serving the guests that require my assistance. I ● Reliable answer phone calls, take messages, prepared the coping room, prepared ● Punctual beverages, assisted students. ● Organized

• Leadership

• Adaptability

Culver's, Taylor - Manager ● Communication

Start: May 2019 - End: August 2019 ● Ability to work under pressure Positioned my crew members, made sure everyone including myself was working sufficiently and well paced. Experience with custard, front ● Decision making counter, runner, bagger, kitchen and drive through. ● Self-motivation

• Conflict resolution

• Creativity

Starbucks, Dearborn - Barista ● Willingness to learn Self Contractor/ cleaner

Smart Apartment Solutions - Detroit, MI

Operating a Lyft to help assist residents to their floor while elevator was broken, clean the apartment grounds and inside the facility by picking up trash, taking trash out, vacuuming and sweeping floors, dusting and polishing where needed.

Front Desk Receptionist

Holiday Inn - Southgate, MI

Assisting residents by booking me them a room or answering to any concerns or problems. Ensuring customer satisfaction. Maintaining a clean environment for staff and residents. Self Employed Contractor

Hickman Assembly - Taylor, MI

I went to different locations around downriver for lowes and home depot assembling furniture and out side appliances such as grills, lawn mowers, snow blowers, tool boxes, tables, patio furniture, riding lawn mowers.

Baker

Tim Hortons - Southgate, MI

I made all the condiments and food for the day before the store would open for business Barista/Supervisor

Starbucks - Flat Rock, MI

I helped up front when needed and told associates what their job duties were for the day. Kept count of inventory and maintained a clean work environment as well as a happy one. Education

Associates in Process

Henry Ford College

2022

Diploma

Anderson High School

2012 to 2016

Skills

• Customer Service Skills

• Data Entry

• Microsoft

• Receptionist

• Scheduling

• Inventory

• Management

• Microsoft Office

• Organizational Skills

• Filing

• Sales Experience

• Time Management

• Barista Experience

• Host/Hostess

• Kitchen Experience

• Food Preparation

• Customer service

• Cash Handling

• Typing

• Merchandising

• Caregiving

• Microsoft Outlook

• Manufacturing

• ERP systems

• Analysis skills

• CMMS

• Conflict Management

• POS

• Logistics

• Dispatching

• Management

• Typing

• Hotel experience

• GIS

• Forecasting

• Sales Management

• Payroll

• Bookkeeping

• Lead generation

• Driving

• Property management

• Travel planning

• Janitorial experience

• Construction

• Medical terminology

Links

http://gmail.com

Certifications and Licenses

CPR Certification



Contact this candidate