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Customer Service Representative

Location:
Ronkonkoma, NY
Posted:
December 16, 2023

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Resume:

Daniel Oconnell

Ronkonkoma, NY *****

ad10mt@r.postjobfree.com

+1-631-***-****

Work Experience

Intake Associate

VNS Health - New York, NY

October 2015 to March 2023

As an intake associte I was responsible for creating new cases for patients who wished to have a visiting nurse come to their home for treatment.

Uploading all documents received from a MD/referring provider, ensuring all patient records received via e-fax are treated securely and in a timely manner to secure the earliest start of care date for the patient, verifying all demographic and insurance coverage is valid. Financial investigator/ onsite representative

Betz Mitchell Associates - Westbury, NY

October 2003 to June 2015

Responsible for assessing uninsured hospitalized patients for Medicaid or financial aide. Contacted and followed up with hospitalized patients families when additional documents were required and the patient required assistance gathering them Prepared and submitted Medicaid and charity care applications Verified and processed No fault cases for inpatient accounts Obtained precert/authorization from all carriers for admitted patients. Customer Service Representative

Network Recovery Services - Roslyn, NY

July 2004 to October 2007

Assisted uninsured clients whose cases were reffered to collections for failure of payment. Education

GED

Bayshore High School - Bay Shore, NY

September 1996 to June 2000

Skills

• Medical Records

• Insurance Verification

• EMR Systems

• Medical Billing



Contact this candidate