Licenses:

Texas Department of Insurance – All Lines Adjuster License #2563837

Federal Aviation Administration Remote Pilot License #3963629 Certificates:

CCC One, Exactimate; Microsoft Office Suite / Telephone Techniques / Communication Skills / Customer Service /

RICHARD C. STEEN

RESUME OF QUALIFICATIONS – INSURANCE CLAIMS ADJUSTER 7322 Oak Manor Drive, Unit #18 TLK/TXT Phone 210-***-**** San Antonio, Texas 78229 ad10ly@r.postjobfree.com EVE Phone 210-***-****

Jan 2017–Present:

Pilot Catastrophe Insurance Claims Adjuster License #2563837:

Exactimate & CCC One property & auto claims processing software Certificated.

Federal Aviation Administration Licensed Remote Pilot License # 3963629

Scoping of Auto Claims; Roofing Surveys; Property Claims; Insurance “Risk” Surveys; Real Estate, Aerial Mapping of new subdivision construction projects, etc.

Contracted with: Droners.io and ONSITE and PrecisionHawk to perform roof and outside storm & hail damage surveys of more than 250 propertiey inspections using sUAV [DRONE] technology Jun 1997 – April 2013

City of San Antonio Texas Office of the City Attorney – Litigation Paralegal

Assists attorneys with the review and preparation of ordinances, resolutions, contracts, and other legal documents. Research, draft & process relevant pleadings, discovery documents, and correspondence for filing in the courts record with County, District, and Federal court clerks. Maintain a computerized case file management database, schedule and calendar events such as: trials, hearings, witnesses etc

April 2013 –JAN 2018:

City of San Antonio – Development Services Department / Plans Coordinator

Worked directly with construction representatives to problem solve initial construction plans submittal requirements. Maintains accurate records and files in order to properly control the processing of plans and applications to determine and disseminate requested information. Monitors plans to ensure that they are being reviewed in a timely manner. Works with customers to solve their permit related issues. Performs related duties and fulfills responsibilities as required.

GRAD Date: May 2005:

San Antonio College, San Antonio, Texas

Associate of Applied Science Legal Assistant

GRAD Date: May 1985:

Nichols State University, Thibodaux, Louisiana

Associate of Applied science Petroleum Technology