Peter
Duckett
duckettpeter*@gm
ailcom
Orem, UT 84057
SUMMARY
Seasoned Installer with 15 years of experience working on construction job
sites in full compliance with safety and quality requirements. Skilled at
meeting challenging objectives and tight deadlines. Liaises with customers
and contractors to accomplish projects on time
SKILLS
+ Installation Planning + Customer Service
+ Installation Tools + Issue Resolution
+ Assembly and Installation + Project Management
+ Diagnostic Abilities + Drawing Interpretation
+ Quality Assurance + Advanced Carpentry
+ Troubleshooting and
Diagnosis
EXPERIENCE
Installation and Production
Orem, UT
JRT Kitchen and Bath Inc /Jun1998 to Mar 2023,
Conducted on-site installation of equipment and services for
customers
Provided technical support to customers over the phone orin
person.
Performed troubleshooting, testing, repairs and maintenance on
customer systems.
Developed a deep understanding of product features and
functionality to provide better service to customers.
Assisted with training new technicians when needed,
Collaborated with other departments within the organization to
ensure successful completion of projects
Installed new components or replaced defective parts to restore
functionality
Adjusted, connected, or disconnected wiring, piping and tubing to
complete repairs and installations.
Communicated with distributors to acquire necessary equipment for
projects.
Specialty Sales Representative
Millcreek, UT
The Home Depot Inc/ Mar 2015 to Sep 2017
Developed and maintained relationships with customers to ensure
repeat business
Conducted market research to identify potential new clients,
Provided product demonstrations to demonstrate features and,
benefits of products.
Identified customer needs, provided solutions, and generated new
sales opportunities.