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Customer Service Shift Leader

Location:
Austin, TX, 78716
Salary:
15.00 hr
Posted:
December 17, 2023

Contact this candidate

Resume:

Tara N Barnett

**** *********** ***

Pflugerville, Texas 78660

Phone: 512-***-****

E-mail: ad109q@r.postjobfree.com

Summary: I enjoy working in a fast-paced environment. I am a very dedicated employee and am eager to learn and pursue any task assigned to me. Though my years of experience. I am very keen on customer service, organizational skills, multi-tasking and helping crate an over all happy, and healthy work environment for the whole team.

August 2019 – September 2021 Walgreens

Pflugerville, Texas

Position: Full time Shift Leader/manager on duty

Opening and closing the store

Responsible for all tills, including working fund

Make cash pick ups and change through shift, while preparing all daily and nightly deposits

Assisting all customers with any questions, concerns or problems

Assisting fellow employees when and where needed

Respectfully assign accountability for employee daily task

Track daily vendor deliveries

Scan all merchandise unit amounts to ensure accurate inventory and large truck deliveries

Quickly and efficiently sort deliveries and work accordingly throughout store daily

Always maintain a well-kept store and parking lot

March 2019 - July 2019 Dollar General

Pleasanton, Texas

Position: Full time Key holder, Lead sales associate, and Shift leader

Opening and closing the store

Responsible for all employee tills, working change fund and preparing nightly bank deposits

All customers transactions and satisfaction including purchases, returning, questions or any other concerns they may have

Stocking, Facing and organizing store merchandise

Ensuring the flow of the shift by making sure we’re all aware of our station and are prepared to work for that day/night shift

Daily cleaning task to maintain appearance of store and parking lot

August 2018- March 2019 At Home

Austin, Texas

Position: Receiving Associate, Trainer

Responsible for daily tracking of truck deliveries in receiving

Prioritizing, organizing large amounts of store merchandise including furniture and all home accessories using u-boats and forklifts

Breaking down and bailing all boxes and discarding them into waste

Training new employees for receiving and stocking duties as well as precautions

Cleaning duties to maintain store appearance throughout shift

February 2011 – August 2018 Wings ‘N More

Austin, Texas

Position: Shift Leader, Trainer, Server

Handle all cash merchant transactions

Balance out merchant transactions at end of each shift

Interacting and serving customers resolving any issues or request they might have

Responsible for opening and setting up front of the restaurant

Collaborated with management for training all new employees

Happily, aided guest in the restaurant with any needs

Sharpened communication skills by resolving customer complaints and helping create a healthy work environment

September 2001 – February 2011 Baby A’s

Austin, Texas

Position: Shift Leader, Trainer, Server

Accommodated guest efficiently and politely

Learned to thrive in fast-paced environments

Multi-tasked by seating guest as they arrived while continuously assisting already seated clientele

Responsible for all customer cash and credit card transactions

Education: 1996-1999 Texas A&M University Corpus Christi – Undergraduate work in English Literature



Contact this candidate