Ashley Taylor Resume ****

478-***-**** ad1049@r.postjobfree.com

OBJECTIVE

To advance within a progressive organization, utilizing my knowledge and experience to create outstanding outcomes while furthering my skills in management and customer service QUALIFICATIONS AND SKILLS

o Creative problem solving

o Observe and deliver critical feedback

o Promote new marketing strategies

o Develop and implement training

programs

o Team success oriented

o Documentation and conflict resolution

o Clear written and verbal communication

o Strong motivator

o Skilled Microsoft Office and Microsoft

Excel Certified

EXPERIENCE

Floating Manager- Goodwill Industries of of Lane and South Coast Counties and Alaska Anchorage AK 2022-Nov 2023

● Oversees the daily operations within the company and works with the retail team to effectively operate the store

● Holds the team accountable for daily production

● Receives, process and price donated items

● Hire, train and develop employees for retention and growth within the company

● Manages all paperwork effectively and helps manage employee schedules Assistant Manager – Goodwill Industries of Southern AZ, Tucson, AZ 2021 – 2022 o Collaborate with co-workers and other managers to achieve store goals o Receive, process, price and strategically merchandise donated items o Maintain lean production standards using the Kaizen method o Simultaneously manage an effective sales floor and production warehouse o Coordinator on several special projects teams

o Hire, train and develop employees into efficient leaders and team members o Effectively coach and train associates to advancement and promotions Assistant Front End Manager – Fry’s Food & Drug, Tucson, AZ Jan 2020 – Feb 2021 Coach cashiers to resolve money issues such as shortages, overages, and counterfeit bills o Schedule writing and management, maintaining adequate coverage at peak shopping times o Controlled shrinkage by observing cashier operations and customer behaviors o Reviewed daily reports in detail and resolved any identified discrepancies o Trained new employees and provided cross training to fill positions in other departments o Communicate effectively to avoid misunderstandings and enhance productivity o Resolve checkout problems and delays providing world class customer service CERTIFICATIONS

Fork Lift Certification Goodwill Industries 2021

Fingerprint Clearance Card

AZ Department of Public Safety

Microsoft Excel 2016 Certification

Northstar Digital Literacy 2022

CPR & First Aid 2022

Goodwill Industries 2021

REFERENCES

Karen Burns Store Manager Goodwill 907-***-****

Lilly Wilson Front End Manager Kroger 478-***-**** Virgina HockMeyer Payroll Specialist Goodwill 928-***-****

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