Darold Canals

*** ******** **

Hight Point NC ***60

Cell 336-***-****

ad103e@r.postjobfree.com

Employment:

Guest Services Representative

Resort World Bimini

Meet, greet and assist guests sailing on Resort World Bimini Superfast.

Knowledge and proficiency of check in for Fidelio, Seaware and LMS systems.

Knowledge of identifying which guests are required to complete CBP forms (I94, customs declaration) used for debark/embark.

Some knowledge of different visas types and required additional documentation needed to support visa, visa waiver program requirements.

Check-in guest as per guidelines and verify all documentation required.

Verify disembarking guests have completed immigration documents and custom declaration forms prior to guests reaching CBP area.

Handle and record revenues appropriately. (Luggage and Instant Cruises)

Based on daily operation requirements, Guest Services Representative may be assigned to work ANY area their qualifications support.

Guest logistics agent jul-2014-present

Carnival cruise lines, Miami, FL

Review and verify validity of all guests travel documents for check –in.

Input guest information using the registration system, ensure required information is accurately processed and completed.

Provide guest with stateroom keys and pertinent boarding information.

Assists guest disembarking the vessel and or in U.S. customs and border protection area.

Director of admissions and students services.

Med-life Institute, WPB, FL. Dec2014-july2014

Attracts students to the institute by directing admissions strategies; promoting the institute nationally; directing staff.

Accomplishes admissions human resource strategies by determining accountabilities; communicating and enforcing values, policies, and procedures; implementing recruitment, selection, orientation, training, coaching, counseling disciplinary, and communication programs; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation strategies.

Promotes the institute and attracts new students by maintaining working relationships with other university departments; working closely with the alumni office and the publications department.

C.E.O/ Advertising Specialist Feb. 2007-2012

Canals Advertising Corp., Lawrence, MA

Handle marketing and promotions through variety advertisement sources

Produce radio program and commercials spots

Build and maintain strong client relationships

Sales Manager Jan. 2005-Feb. 2007

Hispanic Ideas Media, Methuen, MA

Increased annual gross sales by 15%

Developed direct mass mailings which resulted in 8% growth of customer base

Achieved status as one of the top 10 advertising sales performers in the region

Assisted in planning and executing promotions for radio, newspapers and magazine

Handled promotional events to development new target market

Advertising Specialist Jan. 2002-Oct. 2005

Coastal Eagle Broadcasting, Methuen, MA

Handled accounts through the campaign performance tracking system

Negotiate contacts with prospective clients to build and maintain strong relationships

Bring customer ideas to life through creative radio and television spots

Expanded into social media market to gain new accounts

Developed online marketing strategies through social media

Certification/Languages:

Bilingual: Spanish and English

Healthcare Provider CPR, First Aid and AED Certified Oct. 2012-present

Skills/Qualifications:

Informing Others, Listening, Verbal Communication, Written Communication.

Motivating Others, Foster Teamwork, Self-Motivated.

Organizational Astuteness, Coordination.

Tracking Budget Expenses, Administrative Writing Skills.

Contact this candidate