Customer Service Store Manager

Experience

Vince’s Village Cobbler, New York, NY January 2022 - Present

Store Manager

Greet and assist customers upon entry of shop

Give recommendations and advice regarding repair of shoes and/ or bags. Provide knowledge on how to care for and maintain the quality of the products

Reach weekly quota of 20-25k in sales

Reach out to suppliers to make and confirm supply orders needed for the shop

J’s Cleaners, New York, NY September 2017 - December 2022

Customer Service Relation

Greet customers as they walk through the door

Setting up register and handling cash in the safe

Successfully assisted customers with decisions regarding dry cleaning

Keeping record of all clothing that is processed and delivered to customers

Building long term relationships with customers

Maintain a clean and organized work space at all times

My Belly’s Playlist, New York, NY May 2017 – July 2017

Cook

Preparation of ingredients needed for the day which included: cutting, washing, and measurements of all that is required for assorted menu items

Stocked preparation area with meats, cheese and toppings

Cleaned and sanitized counter space in line with company standards

Made sure all equipment was shut off and building was locked upon closing

Assisted with exceeding standards in all internal quality checks

Dhamani Jewels, Gold Souk, Dubai September 2004 – June 2007

Sales Executive

Education

ICCA – Dubai 2015-2016

Diploma in Hospitality & Commercial Cookery

Additional Skills

Proficient in MS Office (Word, Excel, PowerPoint) Outlook

SMRT System

Shoe Max

Basic cobbling knowledge

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