Customer Service Problem Resolution
Resume:
Objective
I am currently looking for a full-time position in a positive environment that offers a great challenge, career advancements, benefits, and the opportunity to help the company advance efficiently and productively. Skills & Abilities
● Punctual/Strong work ethics ● Problem Resolution
● Problem Resolution ● Loading/Unloading
● Typing Skills ● Order pulling
● Meets/Exceeds goals ● Driver
● Creative Problem Solver ● Machine operator/power tools
● Adaptability/Listening Skills
● Knowledgeable in Shipping Platform (FedEx, UPS,
Freight)
● Forklift
● Customer Service
Experience
Fort Worth Bolt & Tools: July 2016 – Present
Managed the flow of all outgoing shipment. Maintains inventory by conducting monthly physical counts, inputting data, Manages all shipments and freight. Receives customer orders via email, Ensures timely and accurate fulfillment of orders.
Spec’s Liquor Warehouse: September 2012 –July 2016 Manage and check various alcohol and non-alcohol orders. Deliver variety of items to different address and through different routes. Loaded, unloaded delivery vehicle. Stamp orders that are correct and make sure that the order is finalized to be sent out for delivery. Tarrant County Elections: January 2008 – September 2012 Prepared kits for Election Day. Prepared all the Voting Equipment. Program equipment for Early Voting and Election Day. Set up and break down equipment for Voting. Operated a pallet jack when needed. Loaded, unloaded and inspect and operate a delivery vehicle. Flipco: September 2004 – September 2006
Responsible for routine picking, receiving, shipping, and packing functions in accordance with established work processes. Assembles customer orders from stock and places orders on pallets or shelves or conveys orders to packing station or shipping department.
David Martinez
4116 Golden Horn Lane
Fort Worth, TX 76123
*******************@*****.***
Electro Com Automation: February 1998 – April 2004 Operated manual machine shop equipment (Manual Mill, Lathe, Punch Press, Frill Press, Heat Torch, Cutting Torch, Brake Press) Read and accurately interpreting internal drawings. Maintained a clean organized work environment Maintain knowledge on proper use of machinery while dealing with excessive weight. Manages all shipments and freight. Receives customer orders via email, Ensures timely and accurate fulfillment of orders. Used a different types of Fork lift when needed (Stand, Sit, Reach) Education
Everman High School graduated 1991
References are available upon request
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