ANDELA ZEMANOVA
Paris, On N3L 2C7
***********@*****.***
HIGHLIGHTS OF QUALIFICATIONS
•19 years of extended experience as a Security Officer
•Certified in CPR, First Aid, EMR,WHMIS, MLEO and AED,
•Completed course in Crime Prevention, Use of Force
•Excellent computer skills in MS Office, Word, Excel, Power Point, Internet
•Knowledge of I Track, Identity Pass, Lotus Notes, Jira, CCure programs
•Demonstrated ability to communicate clearly and effectively
•Committed to high level of quality and service excellence
•Proven record of working effectively with minimal supervision
•Demonstrating analytical and decision making skills with strong sense of judgment
•Proficient in English, Czech and Italian
EMPOYMENT HISTORY
Security Officer
Commissionaires Brantford, On 2020-Now
Followed screening protocol with each visitor to the court house
Enforced mandatory face coverage – three-layer disposable face mask
Patrolled the courthouse facility
Enforced only certain amount of people being allowed in the courtrooms
Kept count of visitors present in the courthouse
Security Officer
OLG Toronto, ON 2013-2018
•Verified gaming machines coming in and going out from the distribution centre
•Witnessed single ticket audits and destruction
•Issued sensitive locks and seals
•Monitored access of visitors, vendors, and contractors through sensitive areas
•Issued keys and passes, programmed access cards
•Wrote reports of daily activities an irregularities such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences
•Patrolled premises to prevent and detect sign of intrusion and ensure security of doors, windows and gates
•Monitored surveillance equipment
Security Officer/ Supervisor 2018-2020
Paragon Security Toronto, ON 2004-2013
•Monitored and protected office building
•Patrolled premises to prevent and detect sign of intrusion and ensure security of doors, windows and gates
•Monitored access control, doors, cards, keys and surveillance equipment
•Answered alarms and investigated disturbances
•Wrote reports of daily activities an irregularities such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences
•Trained and supervised staff
•Answered and transferred calls
Event Security Officer
Toronto Sky Dome Toronto, ON 2003-2004
•Performed access control such as passes and ID’s and visual and physical searches
•Insured that the patron’s safety and detained inappropriate activities
•Assisted patrons with information and directions
•Circulated among patrons to preserve order and protect property
EDUCATION
Diploma Police Foundation
Seneca College Toronto, ON 2004
Justice Studies
Ryerson University Toronto, ON
REFERENCES AVAILABLE UPON REQUEST