Customer Service Data Entry

Amanda N. Ramponi

*** ******* ***. ******* **, **350

209-***-****

******.*******@***.***

OBJECTIVE: Seeking a position in a Warehouse using my expertise in moving products, Picking and Packing, loading trucks, storing merchandise and ensuring order of products. Using forklift and or pallet jack. Etc. EDUCATION:

Crossroads High

General Education Diploma, Graduated 1998

SKILLS & PROFICIENCIES:

• Customer Service,Report Damages through Opla

• Bilingual Sign Language,Fed Ex Shipping Online

• Inventory,Production Line,Data Entry

• Quality Control,Appointment Scheduling

• Dispatch,Print Labels,Shipping/Receiving

• Cash Handling,Will Call Office,Multi-line phones

• Ups World Ship,Forklift Certified (FedEx)

• Inventory Management

EMPLOYMENT HISTORY: Access

Customer Service/ Phone Sales,, Excess, Safelink, Entouch Wireless Modesto, CA 06/15– Current I am currently an Independent Contractor who signs low income Families up with free government funded Cell phones, and Tablets. I Advertise on Social Media, and Craigslist, and other Sales sites on the internet. Dock Worker/ Forklift Driver, FedEx Freight, Hayward, CA 05/17– 3/22 Load and Unload all trailers with Forklift and or Pallet Jack, wrap and rewrap pallets, Report Damage to product on Loads. Then did Customer Service which included- Setting up the Appointment Trailers, working the front office, answering the phones, and scheduling the deliveries and appointments. Production/Warehouse/Customer Service, Photo USA, Fremont, CA 12/14 –05/17 Worked production line, General warehouse, labeled and tagged items for shipping, sent orders out through UPS, USPS, and FEDEX. Customer service/Data entry, cancelled accounts, confirm deliveries, verify addresses, and also helped with re-orders and products that were damaged upon delivery, Customer Service Representative, Adline Industries, Hayward, CA 07/12 – 12/14 Resolved customer questions, via email, mail and social media, verified accounts, assisted the customers with the placement of their orders, and also gave refunds or exchanges if needed, picked and packed, boxed, labeled, and shipped product using UPS world Ship, and FedEx.

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