Scrum Master Project Manager

Samuel Cooper

Phoenix, Arizona 909-***-**** ad0zpo@r.postjobfree.com http://linkedin.com/in/samuel-cooper-85980a16b Professional Summary:

A passionate SAFe Scrum Master with 6+ years experience in software development, with an extensive understanding of the dynamics that impact a team’s success. Adept in leveraging agile frameworks with business initiatives to deliver quantifiable and sustainable results. Demonstrated effective techniques to motivate, organize, lead, and coach leadership and scrum teams across multiple locations. With a record of driving complex projects.

Skills: Coaching Agile Practices, facilitating meetings, Conflict resolution, Effective communication, SAFe, Agile/Scrum, Kanban Practice — PI Planning, supporting a team who provide 24/7 day-to-day Technology Risk Management, Risk Mitigation Compliance. Tools: Jira, Confluence, Slack, MS Office, Azure Devops, Mural, Rally. Professional Experience:

Scrum Master

Artemis ITS

May 2023–Present

● Assisting in the definition of project scope, and objectives, involving all relevant stakeholders, and ensuring technical feasibility; facilitating 100% personal inclusion in the project journey and guiding project execution to remain customer centric. A trend that increased customer satisfaction and retention by an average 15%.

● Developing more data-driven project management culture by building KPI dashboards for executives around feature development and product life cycles for onshore and offshore teams while performing quality control on the project throughout development to maintain the standards expected.

● Tracking project performance, specifically to analyze the successful completion of short and long-term goals, helping meet budgetary objectives and adjusting project constraints to maintain the standards expected.

● Support product owners in managing expectations for project deliverables and facilitate external stakeholders communications.

Scrum Master

ARAA Consultant @America First Credit Union

2018 – Jan 2023

● Supported the team and coached towards identification and removal of impediments leading to 50% increase in employee retention, increased team happiness and hitting sprint goals target by the start of third quarter.

● Mentored and coached the team in facilitation of sprint events ( Sprint Planning, Daily Stand-up, Sprint Review, Sprint Retrospective meetings) and refinement sessions as needed, helping the team consistently move towards maturity and self-management.

● Created and maintained information radiators and team tools, including sprint board, burn-down charts, burn-up charts, progress dashboards, internal team agility accelerator and other customized metrics, maintain stakeholder engagement and data driven feedback.

● Supported and coached the product owner in maintaining a healthy backlog and facilitated the breakdown of product vision into “Ready” user stories using an array of techniques like the

“Deep Criteria”, “Invest Criteria" and “MoSCow" which helped increase the team’s productivity. Rapha Tech LLC

Junior Project Manager/ Scrum Master

2016 — Jan 2018

● As Project Manager/Scrum Master, I was responsible for developing project plans and managing implementation activities for various projects. I collaborate cross-functional with the business and technology development teams to solve problems and implement new solutions, while building trust and loyalty across the teams.

● Assisting project leaders with monitoring, tracking, and communicating progress against project plans. Lead with issue and risk identification and resolution through adherence to IS defined metrics, baselines, and best practices. Includes cost, schedule, scope, critical path, and quality resource.

● Set and communicate product vision and goals at the beginning of release/development cycles following agile methodology.

● Designed and implemented test suites that exercised and validated product functionality in scope, performance, and load. Also Developed a quality assurance. EDUCATION

Business Administration and Managements

Ensign College, USA

CERTIFICATION

Certified Scrum Master (CSM)

SAFe 5.0 Certified Scrum Master

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