Office Assistant Customer Service
Resume:
Inayah Woodard
Brooklyn, NY *****
***********@*****.***
Work Experience
CSR - Customer Service Representative
Trinkets - Remote
November 2021 to March 2023
Respond to customer inquiries via email, phone and chat Provide product and service information to customers Maintain accurate customer recorders and update databases Picker
Amazon Fulfillment (Amazon.com) - Staten Island, NY August 2021 to November 2021
Climbing up a latter
Fast past
Gripping items and removing them from pod
Scanning items
Placing items into the correct tote
Making sure items is not damage, or Unscannable
Caregiver
Private Duty In-Home Care - Brooklyn, NY
August 2010 to March 2019
with 9 years of experience from children ages newborn - age 10. Skilled in creating a fun, friendly, safe and educational environment while demonstrating a priority for children health and well being.
• Instructed children in health and personal habits (Eating, Bathing, Toilet Habits etc)
• Insured cleanliness of environment at all times
• Supervised/Engaged in age appropriate activities. (Drawing, Homework, Bike riding etc)
• Educational reinforcement
• Performed light housekeeping
• Prepared and served meals
• Pick ups/Drop offs to School, Classes and or events Office Assistant/Office Assistant Manager
Private Duty In-Home Care - Brooklyn, NY
September 2018 to November 2018
Office assistant for 3 months with a year experience Skilled in sending and receiving emails
Answering phones and calling customers
Selling exterminating products
Cashier experience
Filing files in alphabetical order by day, month and year Office Assistant manager
Opening and closing the shop- Tiding up, turning off we're open sign, counting the money before I leave, keeping up with inventory and solving any problem that may occur Housekeeping
Private Duty In-Home Care - Brooklyn, NY
February 2015 to January 2017
Cleaning and maintaining a private residence to make sure that it meets all sanitation and organizational requirements to provide comfortable living for residents.
• Sweeping/Vacuuming/mopping floors
• Making beds changing linens
• Sorting/Washing/Folded Laundry
• Thoroughly clean and stocked bathroom
• Cleanse all areas within the residence (Kitchen, Bedroom Etc)
• Heavy duty dusting
Education
High school diploma
December 2017 to June 2018
Skills
• Teaching
• Answering Phones (1 year)
• Fast learner (3 years)
• Data Entry (Less than 1 year)
• Writing Skills
• Senior Care
• Lifting 70 lbs (5 years)
• Receptionist (Less than 1 year)
• Retail Management (1 year)
• Microsoft Office
• Caregiving
• Basic Computer Skills (2 years)
• Store Management Experience
• Cooking (8 years)
• Food Preparation
• Home Care
• Warehouse experience
• Supervising Experience (Less than 1 year)
• Proofreading
• Retail Sales (1 year)
• Appointment Scheduling (2 years)
• Cleaning (3 years)
• Order picking
• Meal Preparation
• Cashier (Less than 1 year)
• Customer Service (Less than 1 year)
• Creative Writing (2 years)
• Personal Assistant Experience
• Typing (5 years)
• interpersonal (9 years)
• Sales Experience (1 year)
• Assistant Manager Experience
• Customer service
• Live Chat
• Microsoft Excel
• English
• Research
Certifications and Licenses
CNA
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