Customer Service Store Manager
Resume:
Paula Poskey
Manager - Hays market
Finger, TN **334
ad0zoh@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Store Manager
Hays market - Johnstown, CO
December 2013 to September 2021
Manage entire store, customer service, lead employees as needed in all aspects of the job, overall appearance of the store is a must, handling all transactions front and back office, assuring customers and employees are happy at Hays, hiring assistant, Store Manager
Hays Market - Johnstown, CO
December 2013 to September 2021
Manage entire store, all employees, back up coverage for all positions, processing payment for all vendors, checking and ordering inventory, striving to keep all customers and employees satisfied, temp checks excellent customer service, process bank deposits, opening and closing duties, presentation of product, buying, ordering,, stocking .
Manager
Overland Foods - Laporte, CO
October 2011 to November 2013
customer service
*counting cash drawers, Book keeping, end of day sales and reports
*opening and closing store
*check cashing, faxes, and money orders, grocery ordering,
*processing truck, stocking product, facing and organizing the entire store
*loss prevention, inventory, damage control, processing outdates and damages
*cashier
Store Manager
Dollar General Corporation - Salina, KS
April 2010 to October 2011
interview, hire, train and counsel employees
*create labor schedules keeping to budget hours
*perform opening and closing procedures
*prepare store for add and sale items, placing appropriate signage and pricing
*balance registers, prepare daily deposits and change orders with bank
*mediate labor management issues, process paperwork on terminated employees
*coordinate store maintenance
*update daily and weekly tasks in communication center
*track company losses, perform weekly store orders, process product
*remove and process discontinued or damaged products
*perform daily and weekly Plan-o-grams, product resets, and store remodels
*process and confirm inventory levels, loss prevention and reduce shrink levels
*received and processed drop shipments, coordinating with UPS, FED-EX, etc.
*process drop shipments and render vendor payments, Child Care Provider 05/2009 to 03/2010
Salina, Ks
*provide loving quality care for infants and toddlers
*prepare daily meals, activities and play time
patient specimen tech
Accessioner - Salina, KS
March 2010 to April 2010
customer service, answer phones, billing and filing
*medical coding
*data entry
Sheet Metal Worker
Hawker Beechcraft - Salina, KS
June 2008 to May 2009
built vertical spars and landing gear doors for airplanes
*utilizing major tools, drills, cutters and one shot machines
*kept to budget hours and blue print specifications
*trained new employees
Store Manager
Overland Foods - Laporte, CO
March 1998 to December 2007
customer service, counting and balancing drawers
*perform opening and closing procedures
*book keeping and inventory maintenance
*grocery ordering, processing and stocking
*fill in replacements for produce and deli departments
*cashier
Office Assistant
Salina Social and Rehabilitation Services - Salina, KS August 1993 to December 1997
customer service and call center
*data entry, register monthly reports for benefits
* filing and typing reports, preparing monthly activity calendars
*process and authorize departmental payments, daycare and Impress funds
*certified to administer Adult Competency Tests
*participated in Quality Management Training
Education
Certificate of Completion in business law, business Salina Vocational Technical School
Skills
• Supervising experience (10+ years)
• Retail management (10+ years)
• Computer skills (10+ years)
• Childcare (10+ years)
• Sales (10+ years)
• Microsoft Office (2 years)
• Customer service (10+ years)
• Management (10+ years)
Languages
• English - Expert
Additional Information
Seeking a rewarding career, with over 15 years experience in retail management, Especially skilled at customer service with excellent leadership qualities. Sel f - motivated, Reliable, and Responsible. Goal driven and a great team player.
Contact this candidate