Customer Service Import Specialist

Ekta Sethi

**** *** ***** **. *******, GA *****

Tel : 404-***-**** E-mail : ad0zlb@r.postjobfree.com

Confident, Optimistic, Focused and Result Oriented.

Well-versed in supply management principles and practices by land, air and sea.

Humble, Flexible, Cooperative, Hardworking and Fast Learner.

Good at interpersonal skills and Team Player.

Capable of working under pressure.

November 2017- November 2023 IFF Inc. Stockbridge, GA

Air Import Manager

Handling all air import operations including but not limited to conversation with customers + agents.

Contacts with Overseas offices, clients, truckers, airline/CFS warehouses in order to make the shipments customs clear and deliver in timely manner

Billing & Tracking shipments, ensuring all shipments and necessary documents are handled and completed in timely manner.

February 2006 – 2017 SDV USA Inc. Forest Park, GA

Imports Customer Service Supervisor

Handling Import shipments

Contacts with Overseas offices, clients, truckers, CFS warehouses in order to make the shipments customs clear and deliver in timely manner

Filing ISF & AMS

Billing & Tracking shipments

Feb 2000 – Nov 2002 SDV Logistics Co., Ltd. Bangkok, Thailand

Assistant Sea Freight Manager (Exports)

Handling Sea Freight Shipments of the Key Accounts

Contacts with Overseas offices

Organizing rates with Shipping Lines.

August 1997 – Jan 2000 Heritage Exports Co., Ltd. Bangkok, Thailand

Office Manager

Dealing with Factories, Banks, Freight Forwarders, and Shipping Lines.

Handling Letter of Credits and other export documents.

Placing & following orders with factories.

Filing.

August 1995 – July 1997 J Thai International Co., Ltd. Bangkok, Thailand

Exports Coordinator

Keeping Contact with customer in the absence of Export Manager.

Contact with Factories, Overseas Customers, Banks & Freight Forwarder.

Handling Showroom Sales.

Filing & Answering phone.

1979 – 1988 Cambridge School New Delhi, India

Elementary

1988 – 1990 Vanasthali School New Delhi, India

Higher Secondary School

1990 - 1993 D.A.V. PG College Dehra Dun, India

Bachelors Degree (Commerce)

Computer Literacy:

MS Office (Word, Excel, PowerPoint, Outlook)

Language Spoken:

English (Good), Hindi (Good), Thai (Good), Punjabi (Fair).

Language Written:

English (Good), Hindi (Good).

Mr.Lee Fleck CHB – Bollore Logistics

678-***-**** ad0zlb@r.postjobfree.com

Mr.Christian Haulpaus President – IFF INC.

404-***-**** ad0zlb@r.postjobfree.com

Mr. Pierre Houe: Regional Manager, Bollore Logistics East Asia.

(Now based in Singapore).

E-mail : ad0zlb@r.postjobfree.com

Professional Strength

Professional Experience

Education

Skills & Professional Qualifications

Reference

Contact this candidate