Business Development Human Resources

JOHN BOSSUNG

Lafayette, IN ***** 765-***-**** ****.**********@*****.***

Professional Summary

PROFILE: Accomplished Manager with 20+ years of success orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrive in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls.

Skills

Account management

Business consulting

Cold calling

Client relations

Human resources

Sales management

Staff Management

Sales and Marketing

Business Development

Relationship-Building

Work History

Gear Advisor (inside sales)

Guitar Center / Musicians Friend – remote

Responsible for maintaining and prospecting for new clients

Helped management update training for the rest of the sales team

Finished as the #1 rep in the company in ’22 bringing in over 1.5 Million in sales

Manager 09/2018 to 12/2020

Game Show Battle Rooms – Brookfield, WI

Responsible for daily operations running Brookfield location.

Generated sales over 600k in 1st year.

Hired and trained staff as well as set up training and employee guidelines for entire company.

Performed shows as both host and tech.

Operations Manager 04/2016 to 09/2018

Finatik Apparel – Milwaukee, WI

Responsible for placing clothing line in 23 retail locations.

Performed video shoots for online marketing

Hired and trained sales staff

Increased in-house manufacturing.

Inside Sales Representative 12/2014 to 03/2016

Advicent Solutions – Milwaukee, WI

Cold calling financial institutions.

Performed as #1 sales rep 13 out of 15 months.

Established new record for sales in 1st month.

Exceeded customer satisfaction by finding creative solutions to problems

Owner 08/2011 to 09/2014

Lucky 13 Consulting – Waukesha, WI

Established, optimized and enforced business policies to maintain consistency and high-quality standards across sales and marketing operations.

Managed sales force of over 50 reps

Performed sales and marketing for established clients at levels that attracted more fortune 500 clients.

Education

Bachelor's Degree: Psychology

The University Of Alabama - AL

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