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Customer Service

Location:
Flowood, MS
Posted:
November 09, 2023

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Resume:

Casey Stringer

*** ***** *** **** ****

Pearl, MS 39208

ad0zd8@r.postjobfree.com

601-***-****

Summary: Friendly, interpersonal, highly organized, detail-oriented, and able to complete tasks in a timely manner. Experienced in customer service and office settings. Work Experience:

Customer Support, Mississippi Lottery Corporation, Flowood, MS Sept. 2020-Present

• Assist retailers with the application process, contract renewals, and surety bonds.

• Assists retailer and player calls with questions or issues they may experience.

• Data entry working with Excel and Microsoft Word. Registrar Pearl Youth Soccer League, Pearl, MS, Dec 2017-May 2020

• Promote and ensure accurate and timely registration process.

• Input and maintain coaches and players in state database and ensure background checks are approved Receptionist Animal Emergency and Referral Center, Flowood, MS Jul 2014 – Feb 2015

● Provide friendly, urgent customer care for both patients and clients.

● Triage patients.

● Check-in clients by creating both paper and electronic medical charts.

● Identify and work compassionately with clients in various emotional states.

● Relay information to/from clients/medical staff.

● Answer phone calls and fax records to primary clinics.

● Scan records into medical chart.

● Walk clients to exam room and notify technician and/or doctor.

● Go over financial estimates with clients.

● Process payment transactions.

● Clean exam rooms, sweep, mop, dust, wipe counters, stock. Receptionist Animal Health Center, Madison, MS Oct 2002 – Jan 2010

● Patient/client check-in and check-out.

● Coordinate communication between the client and medical staff.

● Process payment transactions.

● Maintain medical record keeping, both paper and electronic.

● Answered busy phone lines on multi line phone system.

● Place clients into exam room and notify technician and/or doctor.

● Make appointments and maintain scheduling for doctors.

● Clean exam rooms, stock inventory, clean as needed. EDUCATION:

Hinds Community College, Pearl, MS 2012-2013 Dean’s list Completed 42 credits towards degree in Elementary Education.

Pearl High School, Pearl, MS 1997-2001 High School Diploma References:

Sarah Donald, Brent’s Drugs 601-***-****

Nicole De Kay, Parents & Kids Magazine 601-***-**** Amanda Waggoner, Animal Emergency and Referral Center 601-***-****



Contact this candidate