Pharmacy Technician Shift Manager
Resume:
PROFILE
A highly energetic individual,
dedicated to improving the health and
wellness of others and committed to
overcoming daily challenges leading
to positive outcomes, seeking an
opportunity to contribute to high-
quality pharmacy services by utilizing
and expanding knowledge. Friendly
team player with excellent
communication and interpersonal
skills to easily interact and build a
strong rapport with individuals at all
levels. Experienced Shift Manager
highly effective at keeping operations
running smoothly and customers
satisfied with high-quality, efficient
service. Talent for proactively solving
problems and keeping team members
on task. Proficient Shift Manager
knowledgeable about scheduling,
money handling, and team
management. Adept at handling all
areas of operations. Eager to develop
and advance professionally into a
more challenging position.
CERTIFICATES
Pharmacy Technician
LANGUAGES
English, Gujarati, Hindi
PROFESSIONAL EXPERIENCE
Walgreens, Pharmacy Technician and Shift Manager
2017 – 2021 levittown, USA
Perused the skills for filling prescriptions, taking care of Insurance for Patients, Patient care, and having a good knowledge about medications and their uses
Following the policies and procedures needed to maintain good healthcare ethics for the patients
Maintain prescription data using the pharmacy computer system Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Performed various pharmacy operational activities with a strong commitment to accuracy, efficiency, and service quality. Solved customer problems in person or over the telephone by providing assistance with placing orders, navigating systems, and locating items.
CVS Pharmacy, Pharmacy Technician
Bensalem, USA
Altruix Speciality Pharmacy, Clinical and Data Analysis June 2021 – present Trevose, USA
Performed routine tasks under direct supervision and within established procedures and guidelines.
Called and faxed pharmacies to submit prescriptions and refills. Performed medical records management, including filing, organizing, and scanning documents.
Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients. Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments. Maintained proper drug storage procedures, registries, and records for controlled drugs.
Set up and modified patient profiles to include current medications and insurance details.
Prepared packaging and labels for prescriptions, verifying the accuracy of dosage, side effects, interactions, and refill instructions. Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies. EDUCATION
Bachelor of Pharmacy, IPCPRC
Gujarat, India
Medical Coding and Billing, Bucks County Community College Newtown, PA, USA
Hetaben
Patel
********@*****.***
2097 El Capitan Ave Santa Clara,
CA 95050
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