TIMOTHY N. SCAGGS

Raleigh, NC Mobile: 919-***-**** Email: ad0zbc@r.postjobfree.com LinkedIn Profile

Data Integration Project Manager IT Project Manager Mergers and Acquisitions (M&A) Project Manager

An experienced and approachable Data Integration Project Manager, skilled at all facets of system integration and technical analysis, including planning, production support, and effectively managing client expectations. Experienced in providing increased IT security, stability, and adding simplicity to large-scale systems architecture and infrastructure

TECHNICAL SKILLS

Project Mgmt: Lean IT, Agile, Scrum, Waterfall, SAFe, Jira

Security: Security Currency (Linux, Windows, AIX), CVE

Hypervisors: VMware, AIX VIOS partitions

OS: Linux (RHEL), Windows, AIX, Unix

ERP: SAP, ABAP, SAP IDoc integration via MQ

Languages: Java, JavaScript, C, C++, C#

Database: DB2, Oracle, SQL, PL/SQL, JDBC

Integration / Middleware: IBM Integration Bus (IIB), IBM MQ, Informatica, Mergers and Acquisitions (M&A), SAP IDoc via MQSeries, SFTP, MFT, SaaS vendors, AMQP, RabbitMQ

Data Mapping: XSD, XSLT, XPath, ESQL, JSON

Infrastructure: SAN drives, TCPIP routers, MQSeries, OS security patching, Disaster Recovery Planning (CRP)

PROFESSIONAL EXPERIENCE

MetLife

Production Management Consultant (Aug 2015 – Feb 2023), Overlapping Roles

Role: Data Integration Product Manager

• Worked with multiple cross-functional teams to design, develop, and enhance MetLife insurance fulfillment application with integrations between multiple servers, teams, and applications

• Provided architecture modifications to financial or SaaS interfaces such as OpenText, SilverPop, JPMC, etc.

• Managed integrations between MetLife and partners such as Farmers, Prudential, and JPMC

• Collaborated with multiple teams to identified all servers in which application messages flow through the system, often composed of eight to twelve servers

• Experience managing offs-shore teams, including development and production support

• Identified and repaired downstream vulnerabilities within a multi-application environment

• Reported infrastructure vulnerabilities to Assistant Vice President, preventing outages

• Designed, developed, and support or IIB, IBM MQ, and MFT platforms

Role: Technical IT Project Manager

• Auditing of IT architecture, including security currency, architecture, disaster recovery compliance, potential points of failure, etc.

• Problem solving of complex infrastructure issues (SAN drives, TCPIP routers, database failovers, etc.)

• Designed solutions with Oracle Data Guard and Oracle Cluster Databases

• Led project to move Oracle Data Guard to and Oracle Cluster to prevent data loss of financial records to JPMC

• Designed Oracle integrations through JDBC pull and API calls

• Identified technical vulnerabilities of software, security, and infrastructure

• Led team to continuously improve enterprise systems by monitoring AIX, Linux, and Windows systems for potential vulnerabilities, including high CPU, insufficient free memory, insufficient disaster recovery instances, and non-destructive reads blocking queues

• Investigated security patch currency on Linux, Windows, and AIX systems and determined potential security vulnerabilities within the respective CVE databases

• Reported all deficiencies to upper management, preventing outages, deletions, and corruption of financial records

Role: Production Support (AMS, ITIL, ITSM)

• Electronic Death Match team (Multiple cross functional teams)

• Middleware team (IIB, MQSeries)

• Managed File Transfer (MFT)

• Planning and execution of Disaster Recovery scenarios

• All projects completed under SLA

IBM

IT Project Leader, Integration and Emerging Trends within IT (Nov 2005 – Feb 2015)

• Led research of emerging trends within the Data Integration sector of the IT industry in the IBM Competitive Project Office, composed of multiple agile-based teams

• Guided cloud and mobile integration research project in publication of IIB messaging advantages to both management and sales teams

• Performed comparisons of IBM software products vs. premiere Open Source products

• Managed high availability/transactional integrity team and facilitated requirement elicitation with customer departments

• Tested high-capacity hardware and software systems, resulting in 99% CPU utilization

• Served in cross-functional capacity in many disciplines, including project management, messaging, ESB’s, and various open-source products

• Presented strategic advantages to upper management and sales teams, promoting education on software in comparison to open-source products

IT Project Leader, Integration: Mergers and Acquisitions (Jan 2003 – Nov 2005)

• Led management of messaging and system integration interfaces in IIB and IBM MQ between Siebel and downstream legacy applications within IBM enterprise architecture

• Elicited integration requirements from stakeholders and designed and documented technical design

• Hired integration developers to develop solutions, driving successful integration between Siebel and upstream / downstream applications

IT Project Leader, SAP Fulfillment (Jan 2000 – Jan 2003)

• Led SAP upgrade team to modify customized ABAP hardware fulfillment modules to drive compliance with upcoming SAP version

• Performed SAP integrations through transfer of SAP IDocs via IBM MQ Series

• Investigated and documented all proprietary SAP changes and assigned team members to modify IBM custom code, enabling seamless function with SAP upgrades

• Collaborated with test team and development team to identify any potential development issues, modifying, testing, and deploying SAP code on time and without incident

EDUCATION

University of Arizona

Bachelor of Science (BS), Business Administration and Management of Information Systems (MIS)

AWARDS & CERTIFICATIONS

Certified ScrumMaster (CSM)

Certified Scrum Product Owner (CSPO)

IT Lean (MetLife Certification)

MQSeries Certified Specialist

U.S. Patent #5,448,734 (Sept 5, 1995), Selective Distribution of Messages using Named Pipes

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