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Custom Service Manager

Location:
Roanoke, VA
Posted:
November 10, 2023

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Resume:

WORK HISTORY

AMANDA GREEN

SALEM, VA *****

252-***-**** ad0z72@r.postjobfree.com

Adam Baugess

Caregiver // Salem, VA // September 2021 to Current Assisted with dressing guidance, grooming, meal preparation and medication reminders. Assisted clients with daily living needs to maintain self-esteem and general wellness. Built strong relationships with clients to deliver emotional support and companionship. Cleaned house, ran errands, managed laundry and completed weekly grocery shopping. Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Recognized and reported abnormalities or changes in patients' health status to case manager. Determined specific needs and provided most appropriate level of services for patient well-being. Documented residents' mental status, sleep and eating patterns in medical record books. Entertained, conversed and read aloud to keep patients mentally alert. Maintained frequent supervision of residents unable to call for assistance. Ivanodds

Antique Dealer // Appomattox, VA // March 2017 to February 2023 Delivered exceptional service to customers and potential customers. Built new business relationships, resulting in increased revenue. Answered customer questions about products and services, helped locate merchandise and promoted key items.

Listened to customer needs and desires to identify and recommend optimal products. Offered each customer top-notch, personal service to boost sales and customer satisfaction. Built customer loyalty and retention by delivering excellent shopping experiences. Developed strong rapport with customers and created positive impression of business. Approached each problem with fresh mind and analytical strategies to quickly resolve concerns. Monitored customers for signs of security concerns and escalated issues to management. SelfHelpWorks

National Spokesperson // Appomattox, VA // May 2016 to August 2022 Gave numerous public speeches at industry trade shows, conferences and other events. Conducted polished interviews with media professionals to answer questions and encourage positive public perception.

Shared message of company with general public through traditional media and social media platforms.

Created unified messaging of public relations efforts in conjunction with advertising campaigns by working closely with marketing peers.



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