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Technical Support It System

Location:
Princeton, WV
Posted:
November 10, 2023

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Resume:

James

Cardwell

Profile

Educated and experienced

IT Technician skilled at

management of computer

systems, technical support

and training. Takes

responsibility for overall

maintenance of computer

systems, designing and

installing software,

performing tests and

resolving computer issues.

Experienced professional

with planning and

organizational skills that

balance work, team

support, and ad-hoc

responsibilities in a timely

and professional manner.

ADDRESS

2134 Jefferson St

Bluefield, West Virginia

24701, USA

PHONE

304-***-****

EMAIL

ad0z4q@r.postjobfree.com

m

LINKEDIN

https://www.linkedin.com/in/james-

cardwell-3a4a88143/

Activities and Interests

Robotics, Website design,

Travel, Hiking,

Automobiles Repair,

Reading.

EXPERIENCE

2022- Present

IT Consultant • South Central Educational Development • Bluefield, West Virginia Analyzing a company's IT system and infrastructure. Diagnosing IT system problems, inefficiencies, and weaknesses. Planning a timeline for completion of projects. Understanding a client's business needs. Implementing a technological solution to meet business needs. Analyzing and determining security threats. Providing advice on technology best practices. Collaborating with the technical in-house team to ensure familiarity with technology. Training staff to use the new IT system. Monitoring the success of IT solutions.

2021 - Oct 2021

Machine Learning Internship • Harmonia Holdings Group, LLC • Leesburg, VA Producing detailed reports on the efficacy of the technology. Basic concepts in Machine Learning and use of Statistical Learning Theory in Data Science. Google TensorFlow, Jupyter Notebook, Google Colab. Analyze publicly available data using an off-the shelf model (algorithm analysis).

2020-Present

Tier 2 IT Tech • Bluefield State University • Bluefield, West Virginia Develop plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs. Update knowledge and skills to keep up with rapid advancements in computer technology. Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data. Monitor functioning of equipment and make necessary modifications to ensure the system operates in conformance with specifications. Build, test, and modify product prototypes using working modes or theoretical models constructed with computer simulation. EDUCATION

November 2022 • Bachelor of Science in Computer Science November 2022 • Minor is Cybersecurity

KEY SKILLS AND

CHARACTERISTICS

Proficient in Microsoft Excel, Word, Power Point, Access and Outlook, Trained in Putty used in CISCO and other types of network devices. Visual Studios 2019 for coding in C++, Python and MySQL. Network analysis, tracking data usage and movement throughout a network. Use of many different Linux Operating systems such as Ubuntu 20.04, Raspbian, Kali, and CentOS. I know how to navigate through the file system using a GUI or command interfaces. Member of BSC Chapter of Engineers without Borders, BSC Robotics Team.

J/C



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