Technical Support It System
Resume:
James
Cardwell
Profile
Educated and experienced
IT Technician skilled at
management of computer
systems, technical support
and training. Takes
responsibility for overall
maintenance of computer
systems, designing and
installing software,
performing tests and
resolving computer issues.
Experienced professional
with planning and
organizational skills that
balance work, team
support, and ad-hoc
responsibilities in a timely
and professional manner.
ADDRESS
2134 Jefferson St
Bluefield, West Virginia
24701, USA
PHONE
*****.********@*****.**
m
https://www.linkedin.com/in/james-
cardwell-3a4a88143/
Activities and Interests
Robotics, Website design,
Travel, Hiking,
Automobiles Repair,
Reading.
EXPERIENCE
2022- Present
IT Consultant • South Central Educational Development • Bluefield, West Virginia Analyzing a company's IT system and infrastructure. Diagnosing IT system problems, inefficiencies, and weaknesses. Planning a timeline for completion of projects. Understanding a client's business needs. Implementing a technological solution to meet business needs. Analyzing and determining security threats. Providing advice on technology best practices. Collaborating with the technical in-house team to ensure familiarity with technology. Training staff to use the new IT system. Monitoring the success of IT solutions.
2021 - Oct 2021
Machine Learning Internship • Harmonia Holdings Group, LLC • Leesburg, VA Producing detailed reports on the efficacy of the technology. Basic concepts in Machine Learning and use of Statistical Learning Theory in Data Science. Google TensorFlow, Jupyter Notebook, Google Colab. Analyze publicly available data using an off-the shelf model (algorithm analysis).
2020-Present
Tier 2 IT Tech • Bluefield State University • Bluefield, West Virginia Develop plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs. Update knowledge and skills to keep up with rapid advancements in computer technology. Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data. Monitor functioning of equipment and make necessary modifications to ensure the system operates in conformance with specifications. Build, test, and modify product prototypes using working modes or theoretical models constructed with computer simulation. EDUCATION
November 2022 • Bachelor of Science in Computer Science November 2022 • Minor is Cybersecurity
KEY SKILLS AND
CHARACTERISTICS
Proficient in Microsoft Excel, Word, Power Point, Access and Outlook, Trained in Putty used in CISCO and other types of network devices. Visual Studios 2019 for coding in C++, Python and MySQL. Network analysis, tracking data usage and movement throughout a network. Use of many different Linux Operating systems such as Ubuntu 20.04, Raspbian, Kali, and CentOS. I know how to navigate through the file system using a GUI or command interfaces. Member of BSC Chapter of Engineers without Borders, BSC Robotics Team.
J/C
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