Carol A O’Grady, R.N.
Blackstone, Ma 01504-3303
Phone: (774) 217 – 0173
Email: *****.**********@*****.***
EDUCATION:
Massachusetts Bay Community College: Associates Degree in Nursing 1995 Certified Case Manager 2017
PERFORMANCE SUMMARY:
Versatile and methodical case manager with 20+ years of hands-on experience in counseling and support to patients and their families to guide them from in-patient acute care back to their home environment or additional short-term rehabilitation as needed.
Demonstrated expertise in coordination with community services to ensure continuity of care for our patients
Working knowledge of Interqual criteria, Meditech Expanse, EPIC, AllScripts, MS Office Systems, Apple Systems, Zoom, Face Time
Clinical judgement with appropriate descriptive information to ascertain 3 rd
party
insurance approval
Worked on focus committee to help develop and facilitate improved communication directly with in-patient to out-patient programs from smooth patient transition. Quality improvement committee with regards to Spaulding Cape Cod in-patient services. AWARD
Partners in Excellence Team Award – Case Management / Fiscal Collaborative Team EXPERIENCE
7/2023 – Milford Regional Physician Group – ICMP High Risk Care Manager – per diem 2012 – 2020 Milford Regional Medical Center – RN Case Manager 2011 – 2012 Spaulding Rehabilitation Hospital, Sandwich, Ma – RN Case Manager 2005 - 2011 Cape Cod Health Care at Falmouth Hospital, Falmouth, MA – RN Case Manager
& RN Urgent Care
2000 – 2005 Cape Cod Health Care – VNA of CC, Falmouth Hospital Liaison; Central Intake Department, RN Community Nursing
1998 – 2000 Tri County Urology – Special Procedures RN 1997 – 1998 Milford-Whitinsville Regional Hospital – GI Endoscopy Unit, Endoscopy RN 1996 – 1997 Milford-Whitinsville Regional Hospital – Sub-acute Med-Surg/Telemetry RN Staff Nurse
Carol A O’Grady, R.N.
27 Fox Run Road
Blackstone, Ma 01504-3303
Phone: (774) 217 – 0173
Email: *****.**********@*****.***
1995 – 1996 St. Camillus Nursing Home, Whitinsville, MA – Sub-acute Rehab Unit / Staff RN-Charge Nurse
REFERENCES Available on Request
Tracy Howard, RN, CCM
Manager of MRPG Care Management and Behavioral Health C – 508-***-****
*******@******.***
Monica Woodward, MD
508-***-**** - office
*********@******.***
Louise Gately, RN, CM
*******@******.***
Jessica Brooks, RN, CM
*******@******.***