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Scrum Master Quality Assurance

Location:
Bentonville, AR
Posted:
November 09, 2023

Contact this candidate

Resume:

Siva Prasad

QAE

Email: ad0ywt@r.postjobfree.com

Ph.no: 424-***-****

•CERTIFICATIONS & Recognitions

•ISTQB Certified Tester Foundation Level.

•HP AIS Certified.

•HP ALM (Application life cycle Management) Certification.

•SMAC- Scrum Master Accredited Certificate.

•MVP, Defect Master, CMMI Project etc.

•EDUCATION SUMMARY

• MSc from Osmania University 2006.

•Bsc Computer science from Andhra University 2001.

•PROFESSIONAL SUMMARY

•15+ years of extensive experience and expertise in software testing (Quality Assurance & Engineering).

•Experience on Health Insurance, Banking, Finance, Retail, e-commerce and SCM domains.

•Experience on Web, Window, Web mobile/mobile Responsive & Native mobile Based applications.

•Expertise in different SDLC methodologies (AGILE, SCRUM, V Model, Iterative, Waterfall), execution and reporting methods.

•Experience in conducting requirement analysis, define test strategy, design Test plan, estimate and test advocacy.

•Experience on effective communication with Different integration teams like( Management/Leadeship, BI, BA/PO, UI/UX, Architects, Dev team, Infrastructure team, Core integration service teams etc).

•Experience on Webservice, API testing with tools SOAP, REST, J meter.

•Experience on linux commands which is used to make up the POS system etc.

•Experience on validating webservice endpoint, API, Response headers, Response body, Response code using Dev tools.

•Experience on Webservice Automation by REST Assured with Java Eclipse IDE, Maven, TESTNG.

•Experience on Firmware testing on POS integrated equipment and NCR Sco systems.

•Experience on validating & Troubleshooting Errors at Dynatrace.

•Experience on both Functional and Load test for Webservices, APIs.

•Good Knowledge on Swagger utilization.

•Exposure on Performance/Load Testing using LoadRunner, HP Performance center, Jmeter.

•Knowledge & exposure on Blazemeter tool with limited users threshold validations.

•Experience in developing an automation test strategy .

•Experience in building up a team with best talent and collaborate with cross functional/core teams to create innovative high quality and defect-free solutions to meet business needs.

•Experience in guiding the team and helping in retain team skills.

•Experience and detailed knowledge in all the phases of SDLC, STLC verification & validation.

•Experience on various Defect management tools like HP QC, ALM, Jira, Test Rail, TFS and ADO.

•Experience in working on Salesforce.com CRM in Logistics domain.

•Experience on Product/Item catelog, Information as per rules.

•Experience on Functional tool HP Quick Test Professional (QTP).

•Experience in BPT, Keyword driven frameworks with QTP & QC integrated.

•Experience in Test director 7.2, Quality Center 9.2 and Quality Center 10.0 & HP ALM.

•Experience in API testing, web service testing.

•Experience on EDI transactions.

•Experience on MS Power BI Validations for Order Analytics and dashboard.

•Experience on Selenium web driver with Java.

•Experience in ADO (Azure Devops), TFS, Protractor with typescript and Jasmine framework.

•Experience on Stage,Commit, Push, Pull requests on GIT Repo.

•Experience on CI/CD pipeline setup in ADO.

•Experience on VM Systems & VM Concepts.

•Excellent analytical, problem solving, decision making, verbal and written communication skills along with leadership quality.

•Expert in POS (Point of Sale) testing with IBM 4690 and Mainframe host Screens.

•Experience on Toshiba POS ELERA System.

•Involved in GCP (Google Cloud Platform) migration.

STLC & Test Techniques

Test Plan, Test Design, Test Execution, Defect logging and tracking, Test summary/Report. BVA, Equivalence partition.

SDLC

Initiation, Planning, Requirements Analysis, Design, Development, Integration, Testing, Implementation, Operation, Maintenance

automation test Tools

JMeter, Load runner, Performance Center, Blazemeter, QTP, UFT, Selenium web driver, Protractor, MS Visual studio code,TEST NG, Rest Assured,

SDLC Methodologies

Waterfall, Iterative, Agile-Scrum.

Languages

Java, Java script, Type Script, VB.

Test Management & Defect tracking tools:

Test Director 7.2, Bugzilla, TFS, Quality Center 9.0, 10.0 & HPALM 11.0, Jira, Test Rail, TFS, ADO.

RDBMS

TOAD 8.0, SQL Server Management Studio 17, SQL Server 2005, Query Manager.

Platforms

Windows (98, 2000, XP,2010), UNIX.

Applications:

.Net, Java, C++, POS, Angular.

Web Services

SOAP, REST API’s

Cloud Platform

GCP, Microsoft Azure, Kubernetes.

•PROFESSIONAL EXPERIENCE

HCL Global Systems inc April,2021– Till date

Client:COSTCO

Role: QA/Lead

Project - Order Management System(OMS).

Responsibilities:

•Conduct Requirement Review and Coordination with Product owners to clear understanding of the requirements during Backlog refinement and Sprint planning meeting.

•Crete test plan, Estimation & Test Strategy for new upcoming features.

•Define & Monitor test case design & RTM through HPALM for particular User story.

•Test Bed/suite creation sprint wise to functional testing executing by team.

•Running Functional, Regression (E2E) scenarios.

•Make sure team is Running Regression testing after fixation of functional defects.

•Make sure Automation suite is running on Regression suite for each release.

•Analyzing Test Run Report and correction/modifications of the failed scripts.

•Knowledge sharing session on Working through Dev tools to see which service is getting issue, Network tab to see the error details.

•Responsible for Monitoring on testing End to End scenarios from POS Order creation through Receipt generation.

•Validating token authendication using Rest api.

•Validating and Verifying Webservice response, Body & Payload that is passing to integration/dependent services.

•Webservice, API testing to validate integration services using Soap.

•Experience on CRUD methods using Postman by selecting POST, GET, PUT, DELETE.

•Coordination with BA/PO, Dev, DB teams and sharing the project status.

•Coordination with other POD teams WCS, OMS,WM, EWM, Vertex, Iseries teams.

•Creating RA orders from Toshiba POS Systems using API/ElERA system.

J.B Hunt Transportation & logistics inc March,2014- March 2021

Location– Lowell, AR

Role: QAE, Lead

Project – Shopfloor, Maximo, Workday, OBC, CDRAP, Safety training, Move now, JBH Drive mobile app, OBC Modernization, OM Modernization, EDI, FM2, Rail manager, FileNet, RBI.

Responsibilities:

•Conduct Requirement Review and Coordination with Business team to clear understanding of the requirements during Backlog refinement and Sprint planning meeting.

•Crete test plan, Estimation & Test Strategy for new upcoming features.

•Define & Monitor test case design & RTM through ADO to particular User story, Feature, Epic.

•Create J meter Scripts and run it on each sprint release.

•Setup test data before running the J meter scripts.

•Setup mock services for integration services or core services.

•Creating and running load test scripts for Driver creation and Workday implementation to check the page render time.

•Test Bed/suite creation sprint wise to functional testing executing by team.

•EDI, IB/OB Transactions validations.

•Experience on CRUD methods using Postman by selecting POST, GET, PUT, DELETE.

•Coordinating team with salesforce workflow transactions/scenarios from leads to Win or loss of order creation.

•Validation on Dashboard, Order Analytics of Manual, EDI that comes from Power BI.

•Validation on Task generation at OM Dashboard that integrates with Power BI.

•Validation on Capacity, Commintment data that comes from Power BI tool.

• Monitoring and reporting on Mainframe and Web screens migration validation.

•Make sure team is Running Regression testing after fixation of functional level defects.

•Webservice, API testing to validate integration services using Soap, Rest and J meter.

•Validating and Verifying Webservice response, Body & Payload that is passing to integration/dependent serices.

•Validating XML, JSON files by using Jason parsers.

•Validating token authendication using Rest api.

•Mobile testing with different devices on IOS, Android platforms with different networks.

•Created Regression suite using Selenium web driver with java framework.

•Responsible for Monitoring on testing End to End scenarios from order creation through invoice generation.

•Knowledge sharing to team on getting pure paths from Dynatrace to trace the issue.

•Knowledge sharing session on Working through Dev tools to see which service is getting issue, Network tab to see the error details.

•Protractor, Typescript with Jasmine framework setup.

•Create and execute Type script specs in VSCode.

•Coordination with BA/PO, Dev, DB teams and sharing the project status to Management.

•CI/CD Pipeline setup and scheduling at ADO.

•Analyzing Test Run Report and correction/modifications of the failed scripts.

•Running Functional, Regression (E2E) scenarios after Clusters moved to GCP.

•Analysing service issues that occur after servers moved to GCP.

•Compare performance, Latency before and after migration with GCP.

•Compare Automation test results, Performance test results before and after migration with GCP.

Software Used:

Angular,.Net, SQL Server, Protractor, Visual Studio Code, Typescript, Jasmine framework, UFT, REST, SOAP, Jira, Testrail, ADO, GIT, Dyanatrace, J meter, MTM.

UST-Global inc October,2009 – March,2014

Location– Bentonville, AR

Client: Walmart, Sams club, COSTCO.

Role: QA Analyst/lead

Sam’s Front End Improvement & Walmart OMS: The Objective of the Project is to define the flow of orders in e-commerce for Home office associates, Store managers and reviewd by GRS for different channels of Order creations and send to DC . DC manager will be working on DC space allocation for received quantity based on exp date/Item/Product quality. Order filling activity, Vendor pac to warehouse packing, Outer pack to DC etc. Shimpment notification send to Store managers. Sam’s club members will be able to enter their total basket quantity for each transaction and Pin Pad will have updated verbiage on it to simplify the member checkout experience, Sam’s club members will be able to key in their credit, debit, or gift card into the SCO registers and Members will not be able to cancel out of an age restriction prompt.

Responsibilities:

•Requirement Review and Coordination with Business team to freeze the requirements.

•Test case Review & RTM through HPALM.

•Creating load test scripts and running on loadrunner with increasing 20% of transactions for thanks giving time.

•Test set up as per the Project Prerequisite at Register settings using IBM 4690.

•Automation testing using QTP.

•Request the Test media as per the Project specification E.g.: Getting Test data from First Data or GE Team.

•Coordination with TE team to setup the firmware.

•Firmware validation & trouble shooting of Scanners, Motorola handheld devices, Ingenico, Verifone keypad devices, NCR SCO systems.

•Responsible for testing End to End scenarios with Authorizers like Credit, Debit, MSCO & shopping card.

•Get the Transactions Report from Transaction Viewer.

•Conducted regression testing in Cycle2 & after the bug fix happen.

•Execute the Transactions using Simulator when End Authorizers are down.

•Validation on Mobile devices from adding cart to till payment transactions.

•Involved in Zap testing to make sure that code is working for all terminals for that release.

•Coordination with RM team to get it installed the Zap & appropriate software.

•Product results Communicating to the Stake holder.

•Involved in Pre-Uat with Customers.

•Generation of Load test Scripts for Tender transactions.

Walmart POS-Auto test (Robo Test):

The Robo tester tool helps in automate different stages of the testing cycle of the Terminal Sales Application (TSA). POS consist of the TSA application & POS will interact with different devices. Robo tool will interact with TSA application and QTP & HPALM.

Responsibilities:

•Task allocation to team based on the team/resource strength.

•Automate test cases based on the functional flow.

•Executed test cases cycle wise, save time & ROI.

Criminal Back ground Check (ABSS/CBC)-Wal-Mart Inc. The purpose of this project is with regards to enhancing the Criminal Background Check (CBC) application and current business processes. There are multiple business processes for different systems which causes a lack of consistency in the current process.

Responsibilities:

•Task allocation to team based on the team/resource strength.

•Test case Preparation based on the Ref Docs.

•Executed test cases as per the client Requirement.

•Performed System Testing.

•Tracked defects, reviewed, analyzed, and reported through QC.

•Retesting and Regression testing.

•Design & Execution of automated test scripts (VB Scripts).

•Design & Execution of Performance/Load test scripts.

Casualty Allocation System (CAS) Wal-Mart Inc

CAS is to simplify store level accident charges by moving to a flat rate per claim for WAL-MART Stores. The current casualty claim allocation is difficult to budget and understand for the facility manager when allocating the annual casualty costs to the facilities where the accidents occur. There is a need to change the criteria used for allocation as well as the timeframe for P&L charges. The premium allocation logic/criteria need to be updated. The current casualty allocation system does not offer the capability for the authorized user to change the criteria. This capability would allow the system to dynamically include or remove variable fields in the criteria formula. Also, the reporting system needs to be updated and improved in clarity and presentation.

Responsibilities:

•Test case Preparation based on the Ref Docs.

•Executed test cases as per the client Requirement.

•Creating and running load test scripts and share the results to stakeholders.

•Performed System Testing.

•Generation of VB Scripts to create new claims.

•Tracked defects, reviewed, analyzed, and reported through QC.

•Retesting and Regression testing.

•Test case allocation to team.

•Reporting DSR to Onshore POC.

Content Management System (CMS) Costco Inc.

Costco is a recognized leader in the wholesale warehouse club industry, dedicated to offer quality merchandise. This includes creating new product Items with their eligibility rules, Distinguish under Product Catalog, maintaining existing product items. CMS Manage Creation of New feature pages and send it to Web, Manage Migrated data, Preview of those pages before going to Web.

Roles & Responsibilities:

As a team member & Module lead, I worked at offshore.

I was responsible for -

•Test case Preparation based on the Ref Docs.

•Executed test cases as per the client Requirement.

•Performed System Testing.

•Tracked defects, reviewed, analyzed, and reported through TFS.

•Retesting and Regression testing.

•Test case allocation to team.

•Reporting DSR to Client.

Software Used:

.Net, Java, TFS, Testrail, HPQC, HPALM, POS Registers/Terminals, IBM 4690,VU Gen, Performance Center 9.1, QTP,UFT.

Datamtics Global Services April,2005 – October,2009

Location–Mumbai, India

Client: BUPA

Role: Software Quality Analyst

System with Innovate Functional Testing (SWIFT)-BUPA

SWIFT is an end-to-end Insurance Product Management tool for BUPA UK.

Manage Insurance Products for the UK Market. This includes creating new products with their benefit heads and eligibility rules, maintaining existing products and if required tailoring products for a customer. Enroll new members and manage existing members, sell insurance products to Individuals and Group / Corporate, manage claim requests, Manage Service Providers, Mange complaints by following HIPPA rules.

Responsibilities:

•Executed test cases as per the client Requirement for SWIFT Phase1,Phase 2 Application

•Performed System Testing and Pre-UAT.

•Tracked defects, reviewed, analyzed, and reported through Quality Center.

•Prepared Test cases as per CR Document.

•Writing and executing the automation scripts for business scenarios.

•Retesting and Regression testing.

•Test case allocation as per the team member’s scope.

•Executed automation scripts for End-to-End scenarios.

•Executed automation scripts for NFT (VB Scripts).

Integrated Insurance Management System (IIMS)

It provides facility to the company make incurrence and claims the premiums. It will maintain the data of the customers and calculate the premium amounts, interests and claims and It includes the features like Administration, New business, issuing of loans based on policy, Claim management, Schedule Posting, Data Retrieve, Reports etc. Schedule posting deals with financial transactions of the particular branch on schedule wise and those to be posted to main branch. Loan deals with the details of loan application, acceptance & process report, and loan interest. Claim deals with the management of files whose claim has to be settled. Data retrieve gives the total information and status of the policies.

Responsibilities:

•Preparing Test cases.

•Writing and executing the test cases for business scenarios.

•Involved in Peer reviews.

•Bug Reporting through reporting tool.

•Retesting and Regression testing.

•Involved in System testing and Integration testing.

Loan Originating System (LOS)

This application has been developed to keep track of all the customers of this bank. This project involves the maintenance of all the bank customers’ accounts like Saving banks, Current account, fixed deposits, etc. Bank customer can access his account using inter-net through secured socket like https. It consists of modules like Account Summary, Personal Info, Statements, Balance Transfers, Payments, and Requests.

Responsibilities:

•Analyzing the Use Cases, preparation/review, and execution of Test Case Documents.

•Involved in GUI, Functional, Regression Testing.

•Detecting, Classifying, and reporting bugs through Defect Tracking System.

•Active interaction with team members, Team Lead and Developers.

•Review meetings to evaluate the process and performance of the Application.

Software Used:

VB.Net, Sql Server,BugZilla, .Net, SQL Server, QC, QTP 9.1.



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