System Admin Technical Support
Resume:
Tyron Douglass
SYSTEM ADMIN
Details
Manchester
United States
*************@*****.***
Skills
Comptia A+
Comptia Network +
IC3 Certified
Profile
Innovative Technician with a proven track record of identifying performance issues and making updates to achieve optimal performance With over 5 years of experience. I have also maintained a secret security clearance for multiple years. Employment History
System Admin, Mamu Productions, Manchester
MARCH 2 0 2 2 — PRESENT
• Managing Windows, Linux, or Mac systems
• Upgrading, installing, and configuring application software and computer hardware
• Troubleshooting and providing technical support to employees
• Creating and managing system permissions and user accounts
• Performing regular security tests and security monitoring
• Maintaining networks and network file systems
System Admin, Haigh-farr, bedford
F EBRUARY 2 0 2 0 — MARCH 2 0 2 2
• Helped to train and onboard new employees.
• Collaborated with the IT Team to ensure that security software was properly installed on all employee computers
• Planned and developed written policies and procedures for computer operations
• Imaged well over 100 machines
• worked with switches and servers including moving an entire server room to another building
• Worked on network analyzers.
• Setup company cellphones with security apps and monitoring
• Remote monitored systems for remote users
• Maintained updates on all system company wide
• Maintained a Security Clearance the entire employment
• Worked with active directory daily including changing password on the fly and adding new employees as well
• Troubleshooted outlook 2016 mail issues
Jr System Admin, MA MU Productions, Bedford
MARCH 2 0 1 7 — JANUARY 2 0 2 0
• Provided outstanding technical support to employees.
• Installed over 7 cameras with remote software.
• Built around 50 laptops for new hires and employees.
• Maintained all machines for the company.
• Installed routers and switches both managed and unmanaged.
• Troubleshooted cameras for the production team.
• Installed all software for all machines located in the business.
• Troubleshooted Microsoft office issues.
Education
Cybersecurity investigations, Manchester Community College, Manchester
JANUARY 2 0 1 6 — J UNE 2 0 1 8
Graduated with high honors and plan to finish my bachelors degree Pending Certification
CCNA
AUGUST 2 0 2 3
Has been scheduled
CCNP
NOVEMBER 2 0 2 3
Has been scheduled
References
Marc Murai from MAMU Productions
*********@*****.*** 603-***-****
Jason White from IBM
512-345-782
Tim barker from Dell
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