Delivery Driver Customer Service

Gary Smith

********@*****.*** 313-***-**** Detroit, MI

Professional Summary

Customer-oriented team member with proven safety skills and impeccable driving history. Log daily activities and customer documentation. Skillfully plan efficient daily routes to meet customer needs and maximize daily schedules.

Experience

K/E Electric Supply, Livonia, MI

Delivery Driver/Warehouse

February 2006 - March 2023

● Deliver products to customers in a timely and professional manner,ensuring high levels of customer service.

● Maintained accurate records of delivers and transactions, using handheld devices and paper logs.

● Inspected and maintained delivery vehicles, ensuring they were in good working condition and adhered to safety standards.

● Planned routes and schedules to optimize delivery efficiency and minimize travel time and fuel costs.

● Communicated with dispatchers, supervisors, and customers to ensure smooth and effective delivery operations.

● Trained and mentored new delivery drivers, sharing knowledge and experience to improve their performance.

● Responded to customer inquiries, complaints, and requests in a timely and professional manner, resolving issues and maintaining positive relationships.

● Adhered to company policies and procedures, inlcuding safety protocols, code of conduct, and ethical standard

EDUCATION

Cody High School, Detroit — Dimploma

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