Teresa Appel

medical assistant, office administrator, customer service, data entry

Lakewood, CO 80228

ad0ysa@r.postjobfree.com

+1-720-***-****

Hello, my name is Teresa. I have 10 years+ experience as a medical assistant, data entry, customer service. I went to school and got my medical assistant degree, I went to school for veterinary technician. Have 10 years experience in animal medicine and 15 years experience in medical assistance field. I love working with a team and also very independient. I can work with all types of personalities, I can also educate clients very well. I am very knowledgeable with computers, I know and have worked with many programs. You never learn to much. Thank you for looking! Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Data Entry Specialist

Insurance Data Services - Scranton, PA

I was an account receivable specialist, new client intake, very proficient, organized, met deadlines proficiently.

Medical assistance

Mercy Hospital and Medical Center - Scranton, PA

• Performed phlebotomy

• Provided wound care treatment

• Recorded patient vital signs

• Lead patient education

• Answered a high volume of phone calls

• Verified and scheduled patient appointments

• Responsible for back office duties

• Assisted providers with medical procedures

Education

Some college

Associate in Nursing

Starr technology - Scranton, PA

High school diploma or GED

Skills

• Receptionist (10+ years)

• Scheduling (10+ years)

• Training (10+ years)

• Outlook (5 years)

• Inventory (9 years)

• Medical Terminology (10+ years)

• Computer Skills (9 years)

• Customer Service Skills (10+ years)

• Customer Service

• Microsoft Word

• Front Desk

• Medical Scheduling

• Microsoft Outlook

• Schedule Management

• Case management

• Human resources

• Medical Imaging

• Laboratory Experience

• Phlebotomy

• Venipuncture

• Computer literacy

• English

• Customer support

• Remote access software

• LAN

• Medical records

• Network support

• Triage

• Experience administering injections

• DNS

• Microsoft Excel

• Microsoft Powerpoint

• Microsoft Access

• Medical billing

• Documentation review

• Insurance verification

• Windows

• Clerical experience

• Medical office experience

• Software troubleshooting

• iOS

• Mac OS

• Typing

• VPN

• Active Directory

• Linux

• TCP/IP

• DHCP

• Technical support

• Disaster recovery

• VoIP

• Firewall

• Microsoft Exchange

• Operating systems

• Microsoft SQL Server

• Microsoft Windows Server

• Medicare

• Google Suite

• Medical collection

• Accounts receivable

• System design

• Microsoft Office

• EMR systems

• Data collection

• Data entry

• Filing

• Help Desk

• Troubleshooting

• WAN

• Load Balancing

• System Administration

• Organizational Skills

• Project Management

• Communication Skills

Certifications and Licenses

Medical Assistant

Present

Assessments

Call center customer service — Proficient

September 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Teamwork: Interpersonal skills — Proficient

October 2021

Responding to challenging team situations at work

Full results: Proficient

Medical terminology — Proficient

January 2022

Understanding and using medical terminology

Full results: Proficient

Scheduling — Proficient

June 2023

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Administrative support professional fit — Proficient October 2021

Measures the traits that are important for successful administrative support professionals Full results: Proficient

Customer focus & orientation — Proficient

October 2021

Responding to customer situations with sensitivity Full results: Proficient

Attention to detail — Proficient

October 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

HR: Compensation & benefits — Proficient

January 2021

Knowledge of compensation and benefits programs

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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