Project Management Customer Service

RICK ZUNIGA

**********@*****.*** C: 210-***-**** San Antonio, TX 78253

Summary

A talented, results driven and team-oriented Manager with 15+ years of experience coordinating and directing marketing initiatives in the roofing industry. History of effectively collaborating with sales team to capitalize on all opportunities for growth within associated channels. Strong and sound business knowledge in all critical areas including Fnance, Operations, Sales and Marketing. Skills

• Brand Management • Communication (Written & Oral) • Strategic Planning

• Market Analysis • Team Building and Leadership • Payroll

• Recruiting • Public Speaking & Presentations • Budgeting

• Product Marketing • Project Management • Client Relations Experience

Branch Manager, Bradco Supply Pharr, TX 03/2008 - 07/2010

• Cross-trained new employees by explaining rules, procedures and job responsibilities.

• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

Managing Partner, ABC Supply Co, INC, San Antonio, TX 07/2010 - 10/2019

• Administered day-to-day operations, including accounting and budget management, business development, performance metrics and customer service.

• Directed and oversaw capital improvement projects.

• Ranked #2 0f 700+ locations - Gross Profit $ - $6.67 million Branch Manager, GulfEagle Supply, San Antonio, TX 10/2020 - 12/2022

• Developed Greenfield location in San Antoniio TX

• Profitable 1st year ($6M in Sales)

• Profitable 2nd Year ($8M in Sales)

• November 2022 - #1 Profitable in Region, #3 Profitable in Company Education and Training

MBA in Marketing/Project Management, University of Texas at San Antonio 06/2004 BBA in Management Information Systems, Texas A&M University – Corpus Christi 06/2003 Cum laude graduate

References

Available Upon Request

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