Customer Service Quality Control

****

KAREN SUE HOLLIFIELD

**** ****** **.

Rocky Face, Ga. 30740

Phone# 706-***-****

Email: ad0yq7@r.postjobfree.com

OBJECTIVE:

To obtain a position, which will utilize my acquired skills, interest, and experience, offer the potential for advancement, and provide continued challenge and growth.

MANAGEMENT

Ship/Rec-Lead [14 years]

Lead person: Customer Service

Manager: Owner of Business

Manager: Claim

WORK REF:

1979-1987-Queen carpet-Heat set operator/Quality control/Lead back up

1987-1995 Queen Lead in Claims/Customer Service (8employees)

1995-2001- Self Employed. (8 employees)

2001-2004 Receptionist- Lyle Industries

2004-2005 Senior Claims Analysis Beaulieu America

2005-2006 Claims . Creston Carpets (Out of business)

2008-2008-Customer Service . Mohawk Industries.

2010-2013-Walmart. Cashier

2010-present. Substitute Teaching

1996-present. Shaw Industries Shipping/Receiving lead. (20 employee)

EXPERIENCE GENERAL MILL

YARNMILL: QUALITY CONTROL, TWISTER, HEATSET, AE.

WARPING: CREELER, OPERATOR, GRAPHIC OPERATOR

TUFTING: CREELER, BURN IN, OPERATOR

KUSTER: INSPECTOR, ROLL UP

S/R CREW LEADER, CLERK, FREIGHT CHECK, HYSTER DRIVER

.

COLLEGE CLASSES

Supervisory

Professionalism

Medical Terminology

Secretarial classes

SHAW CERTIFICATE OF COMPLETION

Relief Supervisor Class

WHITE BELT TRAINING

S.A.F.E AUDITOR TRAINING

SHAW CENTER FOR ETHICS & COMPLIANCE

STAR TRAINING

OFFICE EXPERIENCE

CUSTOMER SERVICE LEAD, CLAIMS MANAGER, CUSTOMER SERVICE REP, CLAIMS REP, ACCOUNTS PAYABLE, RECEPTIONIST, MICRO FILM, PRICING, FREIGHT BILLING, OFFICE MAIL, DATA ENTRY, SECRETARIAL DUTIES, RECEIVING CLERK, QUALITY CONTROL, FREIGHT CHECK, EXPORTS, COLLECTIONS, CREDIT, HUMAN RESOURSE, FILING, FAXING, TELEPHONE ETIQUETTE, TYPING, WORD, WORD PERFECT, LOTUS NOTES, WINDOW, EXCEL, AMI PRO, AS400, GLINK, VAX, SHOP FLEX, IBM, LOTUS 123, WORD PRO, FIBER, SHOP-FLEX, MRM, RF SCAN GUN AND CUSTOMER RELATIONS

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