Administrative Assistant Customer Service

KARI JOHNSON

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PROFESSIONAL SUMMARY

Goal-oriented marketing expert with natural talents in developing and implementing successful strategies, driving profits, and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, Prepared to bring 10 + years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

SKILLS

Excellent Communication

Teamwork and Collaboration

Clerical Support

Data Entry

Good Telephone Etiquette

Planning and Coordination

Self-Motivated

Attention to Detail

Dependable and Responsible

WORK HISTORY

01/2015 - Current

Marketing - Admin

Reclaim Of Washington - Ridgefield, WA

Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Helped to maintain and continuously define company brand. Developed and strengthened working relationships with key suppliers, venders and industry peers. Supported event marketing efforts by planning, executing and following up. Refined marketing strategies to increase efficiencies. 01/2007 - 01/2010

Healthcare Billing Specialist

Dr Herbert Johnson - Hoquiam, WA

Communicated with insurance providers to resolve denied claims and resubmitted. Collected payments and applied to patient accounts. Filed and updated patient information and medical records. Posted payments and collections on regular basis.

Ridgefield, WA 98642 360-***-**** *******@*****.***

Reviewed billing problems, researched issues and resolved concerns. Worked with customers to develop payment plans and bring accounts current. Recorded deposits into [System], reconciled monthly bank accounts and tracked expenses. EDUCATION

1985

High School Diploma

Mountain View Hight School - Clark County WA

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