Customer Service Sales Associate

Edwin Carrasquillo

*** ****** ** *** ** Jamaica Plain Ma, 02130

Tel: 857-***-**** email: ********************@*****.*** OBJECTIVE Seeking a position with a company which will require me to utilize my skills, abilities, and experience to ensure the company's success. Pursuing a position that also allows me to demonstrate my skill set as well as provides room for growth. EXPERIENCE

U.S Security Associates- Charlestown, MA November 2015 – March 2018 Security Associate/Receptionist

• Wrote reports of daily activities and irregularities such as equipment failure, property damage, theft, presence of unauthorized individuals, or unusual occurrences.

• Contacted emergency personnel according to emergency protocol of agency.

• Assisted authorized individuals in evacuation of building during emergency situations.

• Provided guidance and information to authorized patrons entering the facility. Old Navy- Boston, MA February 2014– November 2015

Sales associate

• Create sales and customer relationship

• Hold integrity in the highest regard and let management know of any violations

• Set an example for new sales associates by providing amazing customer service.

• Influence customer to buy products by giving them information

• Maintain the standards of the store floor and restock items as soon as necessary to ensure the best customer experience

Rainbows- Boston, MA June 2013 – February 2014

Sales associate

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

• Operating cash registers, managing financial transactions, and balancing drawers.

• Achieving established goals.

• Directing customers to merchandise within the store.

• Increasing in store sales.

• Superior product knowledge.

• Maintaining an orderly appearance throughout the sales floor.

• Introducing promotions and opportunities to customers.

• Cross-selling products to increase purchase amounts. EDUCATION

• Colegio Accelerando December 2013 High School Diploma

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