Kevin McCrory

*** *. ***** **** ***#***

Gary, IN 46403

Phone: 708-***-****

Email: ad0yk5@r.postjobfree.com

Objective: My objective is to secure a position with a respected company that will allow me to utilize my education, skills, work history, and life experience to be an effective employee.

Key skills and Qualifications:

Typing over 40 w.p.m.

Proficient in multiple software, including but not limited to Microsoft Excel and Word.

Has over 20 years of customer service experience.

Completed over a hundred hours of management and safety training.

Qualified in wheel chair safety.

Work Experience:

Blackhawk Group Penny’s Slots

Customer Service Rep/Slot Attendant-2022- Present

Provide excellent customer service and maintain positive guest relations.

Walk the floors greeting guests and maintaining organization on the casino floor.

Balanced slot cash drawer with efficiency daily. Handling payouts for winners.

Facilitate food and beverage services for our patrons.

Creatively and effectively resolve guest disputes and issues, creating an atmosphere of safety and fun for the patriots and worker.

maintain cleanliness of the facility including but not limited to, slot area floor, food and beverage areas etc…

Cargo Movers of Chicago/ Amazon

Contracted Driver: 2020-2021

Organize packages by zones and numbers.

Worked with office management and package handlers.

Responsible with commercial vehicles and equipment provided.

Respectful and careful in approach to driving and dealing with customers.

Obeyed all driving laws.

Hertz Rental Car Company

Utility/ detailer: 2018-2020

Have assisted with customer pickup and delivery.

Clean the exterior and interior of the vehicles.

Checked and filled all necessary fluids under the hood.

Provided excellent customer service, safety, and care.

Refilled the vehicles and checked tire pressures on vehicles daily

Amazon Fulfillment Center- Joliet, IL

Warehouse Associate: 2017- 2018

Receives product using frequency scanners, pulls and packs products, and unloads shipments from trucks.

Handle packages ranging from small envelopes up to boxes weighing up to 49 pounds.

Operates carts, dollies, hand trucks and other moving equipment in order to move large quantities of merchandise throughout a 10-12 hour day.

Stow and pick items from racks, which can be approximately 45 feet tall, and sometimes in narrow aisles. This required the operation of powered industrial truck equipment.

Wal-Mart Super Center- Chicago, IL

Sell Associate- Floor Manager: 2015-2017

Communicated with individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates).

Monitored and managed productivity throughout the store.

Supervised and developed associates and leaders in area of responsibility.

Handled inventory control and loss prevention.

Encouraged & helped staff.

First Student Transportation- South Holland, IL

Bus Monitor: 2008-2015

Monitored conduct of students on school bus to maintain discipline and safety.

Directed loading of students on and off bus to prevent congestion and unsafe conditions.

Rode school bus to prevent altercations between students and damage to bus.

Handled all disciplinary actions and reports on student.

Performed safety inspections of bus and equipment daily.

Education/Certification

Robert Morris University-1997

Associate of Art degree in Computerizing Business Systems.

Blackhawk Restaurant Group LLC-2022

Food handlers certification

Basset Certification

Referrals are ready and available upon request

Contact this candidate