LYNDA CHIKA UGOCHUKWU

Oshawa. ON 647-***-**** ad0yj4@r.postjobfree.com

Objective:

Committed to ensuring safe environment, free of criminal activity while compassionately interacting with customers, visitors, and employees.

Key attributes

Confident, empathetic, patient and understanding

Quick learner and positive demeanor

Outstanding organizational skills

An excellent time manager

Multi tasked and exceptional interpersonal skills

Good team player and an independent goal getter

Able to work with people of diverse culture

Professional and pays attention to details

Strong verbal communication and enthusiastic

Good problem solving skills and conflict resolution

Dedicated to achieving security and safety

Education

·Autism and Behavioral Science, Post Graduate Certificate from September 2023 to present.

Durham College, Oshawa Ontario.

·Early Childhood Education, Professional Diploma, University of Lagos (HRDC) (CGPA 4.11/5.0) 2020

University of Lagos (HRDC), Nigeria

·Business Administration, Advanced Diploma, (CGPA 3.82/5.0) 2019

University of Lagos (HRDC), Nigeria

·Education Library and Information Science, Bachelor of Education, (CGPA 4.24/5.0) 2010

Imo State University, Owerri, Nigeria

Qualifications and trainings

Security Guard, ONTARIO SERVICE CANADA

Standard First Aid & CPR (Level C) certificate

Vulnerable Sector Check

Microsoft Office skills and typing speed of 52 words per minute.

Adverse Childhood Experience (ACEs) and Early Trauma

Accessibility for Ontarians with Disabilities Act (AODA) Training

Workplace hazardous Materials Information System (WHMIS)

Diversity, Self-awareness and Action Online learning Program

Workers Health and Safety Awareness in 4 steps

Workplace Violence and Harassment Prevention

Work Experience

Customer Service Representative at Didi Environmental Services at Elelenwo Port- Harcourt, Rivers State, Nigeria from May, 2012 to April, 2013.

·Attending to the request of an average of 20+ customers.

·Reminding the director and senior colleagues of their daily schedule.

·Explaining the content of varying packages to customers.

·Attending to customers via calls.

Customer Service Representative at Anchor Hospital at Aba Road, Port-Harcourt, Rivers State, Nigeria from October 2014 to Sept., 2015.

·Timely preparation of medical bills and submission to Health Management Organizations (HMO)

·Ensuring swift response of medical staff to patients, trained new staff, attending to 50+ customers daily.

·Multi-tasking and updating customers of new policies.

Awards and Leadership

The Best Time Manager at Waldolf British Academy 2022

Appointed Extra-Curricular special event lead at Waldolf British Academy for children age 1 to 9.

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