Office Manager Customer Service

CHRISTI MACIAS

*********@*****.*** 630-***-**** Montgomery, IL 60538

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Oct 2005 - Current

Office Manager

Reliable Trucking Service, Inc. -

Carol Stream, IL

• Maintained computer and physical filing systems. Generated Invoices. prepared for factoring and sent to customers.

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• Called on past due invoices.

Maintained all incoming calls/e-mails while delivering excellent customer service.

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Dispatched drivers to pick ups and deliveries while keeping customers updated on status of loads.

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Developed and maintained successful relationships with vendors, suppliers and contractors.

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Jan 2002 - Oct 2005

Office Manager

Future Windows, Inc. - Bartlett, IL

• Maintained computer and physical filing systems. Updated reports, managed accounts, and generated

reports for company database.

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Managed office operations while scheduling

appointments for department managers.

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General Studies

Collège of Dupage Glen Ellyn, IL

Jun 2001

High School Diploma

Glenbard North High School Carol Stream, IL

• Mail Handling

• Customer Service Management

• Fleet Dispatching

• Billing and Invoicing

• Organizational Skills

• Workflow Planning

• Conflict Management

• Email Correspondence

• Handling Complaints

• Excellent Multitasking Abilities

PROFESSIONAL SUMMARY

WORK HISTORY

EDUCATION

SKILLS

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