Michael Fuentes **/**/****

**** *** ******* ***, *********, Ca. 92503

Phone: 951-***-****

Email: ad0yfs@r.postjobfree.com

Objective

Part Time Work

Retired UPS Management – Ontario, Ca. 10/2020

Work Experience

United Parcel Service – Labor Relations Dept.– Ontario, Ca. 01/12/2012 to 10/2020

nInvestigate/evaluate union complaints and arguments to determine viability.

nSchedule /coordinate the details of grievance hearings or other meetings.

nMonitor workforce’ adherence to labor agreements.

nAdvise management on matters related to the administration of contracts or employee discipline or grievance procedures.

nCall /meet with union, company, government, or other interested parties to discuss labor relations matters, contract negotiations or grievances.

nMediate discussions between employer and employee representatives in attempt to reconcile differences.

nPrepare reports/ presentations to communicate employee satisfaction or related data to management.

nReview /approve employee disciplinary actions, reprimands, suspensions, or terminations.

nReview employer practices or employee data to ensure compliance with contracts on matters such as wages, hours, or conditions of employment.

nDevelop methods to monitor employee satisfaction with policies or working conditions, including grievance or complaint procedures.

nTrain managers or supervisors on topics related to labor relations, working conditions, safety, or equal opportunity practices.

n40% Remote Environment

United Parcel Service – Business Development Specialist (Technology) June 2011 –December 2011

nFind and assess a business opportunity regarding information-technology sales and implementing IT solutions.

nObtaining leads in new markets or existing markets.

nDesktop, hardware, software and training support to customers and UPS BD agents in regards to UPS Technology.

nConduct business meetings with potential clients informing them of how technology can cut costs and help their bottom line.

nEarned CE credits and certifications

n100% Remote Environment

United Parcel Service – Transportation Specialist – Ontario, Ca. June 2006 – June 2011

nWorked with the Distribution & Transportation Manager & other Operations personnel to develop and execute key network strategies, including but not limited to network optimization functions thru UPS technologies.

nCoordinate the routing of import and export packages with UPS airlines, BNSF and Union Pacific carriers in addition to coordinating with Intermodal, the nations ground communications hub.

nCollaborate and build relationships with customers, carriers, and agent representatives regarding air import, and export products.

nDispatch pick-ups to authorized agents and enterprise companies involved in the shipment and distribution of packages.

nHelp manage to route and re-route the loading and unloading of 200k to 400k packages a day in the nations 3rd largest UPS hub.

nSupervise and direct Drivers to various customer locations for pick up and delivery of packages.

nConduct training sessions in regard to safety methods and best practices involving safe driving, vehicle maintenance, road awareness and employee health.

United Parcel Service – Technology Support Group Senior Technician - Ontario, Ca. July 1999 – June 2006

nTroubleshoot UPS PC’s, networks, servers, scanners, user interfaces, and software.

nConducted training classes regarding UPS technologies, Microsoft Products, Oracle and IBM mainframes.

nSupervised UPS Internal help desk of 50 employees.

nEarned various certifications and business awards in regards to our technology group.

n100% Remote Environment

Hope Community Church (CRC) Riverside, Ca. June 2005 - 2019

nWorship Director at Hope Community Church.

nSupervise and lead a group of 12 volunteers in our Sunday morning worship.

nConduct mid-week practices.

nArrange and select hymns and contemporary praise music on a weekly basis.

nLead group bible studies with other worship leaders in the area.

nCreate a bi-monthly musicians schedule

nSupervised the technology our equipment and sound volunteers.

Education

California Baptist University Bachelors in Information System, 2005

Chaffey College General Education, 1996-1998

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