Customer Service Experience

First Name: Edson Masunda

City: Dallas Texas, Country: USA • Tel: +1-917-***-**** • Email: edsonmasunda66@gmail

com.

Summary

Resourceful and Results-oriented personnel, confident and easily adapt to any opportunity. Knowledgeable in inventory management and Cashiering. An engaged team player willing to learn given any opportunity. Currently, I am the cashier at 7-Eleven. My profile is to provide great customer service, addressing customer issues promptly and efficiently, working in a fast-paced environment, and always looking for ways to improve customer service. Greet customers and process their purchases in a timely manner. Importantly to uphold the company’s policies and image with Customers, therefore contributing to the overall growth of the 7-Eleven Retail business.

Relevant Skills

Strong interpersonal and communication skills to interact with employees, superiors, and Customers.

Microsoft Office

Customer Service

Well planned, organized with keen attention to detail.

Problem-solving

Teamwork

Work Experience

Date: OCT 2023 TO DATE

Job Title: Cashier Employer: 7-Eleven

City Dallas Texas

Country USA

Provides a positive customer experience with fair, friendly, and courteous service to ensure satisfaction.

Registers sales on a cash register by scanning items to ensure the pricing is correct,

, itemizing, and totaling customer's purchases.

Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.

Upselling and promoting promotional products.

Good customer care and brand awareness.

Ensure the pricing is correct.

Maintain clean and tidy checkout areas.

Resolve customer queries and answer questions.

Processes return transactions.

Answer customers' questions and get a manager if the answer doesn't solve the issue.

Bag items carefully.

Bakery

oversees ordering goods for sale to customers.

Adhere to quality control and food and beverage safety standards by stocking and rotating baked goods.

Maintain stock levels and product quality by monitoring dates, appearance, and storage temperature controls.

Personal Attributes

Able to work under pressure.

Confident engaged team player.

Multi-Tasking

Time management

Good Communication skills

Flexible and adaptable

Positive Attitude

Other Achievements

TABC Pronto Texas Food Handler Certification

TABC Alcoholic Beverage Commission

Personal details

Date of birth: 03/03/1967

Married, Male.

Languages: English

Address: 1224 Rountree

Celina CT

Dallas Texas 75009

Hobbies

Traveling

Swimming

Contact this candidate