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Customer Service Technical Support

Location:
Chennai, Tamil Nadu, India
Posted:
November 08, 2023

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Resume:

NAVEEN RAJ P

880-***-****

ad0yd8@r.postjobfree.com

NO:7/95, Venba Avenue, 3rd Street,

Sithalapakkam Chennai-600126.

OBJECTIVE:

I wish to join an organization where I can enhance my skill-set by working in a challenging and competitive environment.

EXPERIENCE PROFILE:

Company: Sutherland Global solutions.

Process: Amazon.com and Amazon.ca Chat, Messenger, email Customer service Process and Amazon Candidate Care Service.

Designation: Associate-CS Internet

Company: Conneqt

Process: Beachbody

Designation: Senior Technical support Executive

Company: NTTData

Process: Everlake

Designation: Senior customer support Executive.

EXPERIENCE:

Sutherland: Sep 2016 to May 2019(32 Months)

Conneqt: Aug 2020 to Sep 2022 (26 Months)

NTTData: Sep 2022 to till the date.

Known Application:

CS central

Oracle

Salceforce

LifeSys

EBS

Bydesign

Conviva

Preference Center

IEX

Nice

RESPONSIBILITIES:

Treat every customer as a friend.

Answer the customer question with clear solution.

Reduce customer effort.

Amazon Candidate Care Service (ACCS): It’s back end HR process for Amazon.com, to check candidate profile.

ACHIVEMENTS:

In my total work experience I have won 16 times “Best Performer RNR award”. In that I won 6 times RNR award continuously for achieving all my metrics.

ACADEMIC PROFILE:

Courses

Institutions

Year of Passing

Percentage

B.com

Open University

2021

75%

D.M.E

P.S.B Polytechnic college

2015

78%

SSLC

Christ The King M.H.S.S

2011

49%

TECHNICAL SKILLS:

Diploma in Hardware Technology,

Auto Cad,

CREO,

Core Java with J2EE.

INTENSHIP PROJECT:

Project Name: Elastic Manifolds Using De-noising And Enhancing Images.

Duration: 3 Months.

DESCRIPTIONOF PROJECT:

The conflicting demands for simultaneous low-pass and high-pass

processing required in image de-noising and enhancement are derived by a variational approach in the context of image processing. The resulting methods are further generalized for color and or texture image processing, by embedding images in multidimensional manifolds.

STRENGTH:

Hard worker, ability to grasp the work and to innovate the ways to simplify it.

Excellent Command over Autocad.

PERSONAL PROFILE:

Father’s Name : PANNEER SELVAM.M

Date of Birth : 20th December 1995.

Sex : Male.

Nationality : Indian.

Linguistics Proficiency : English, Tamil.

DECLARATION:

I hereby declare that the above furnished details are true to best of my knowledge and belief.

Yours Faithfully

Place : Chennai

Date : (Naveen Raj.P)



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