Sales Associate Customer Service
Resume:
*********@*****.***
florence Robles
OBJECTIVE
Looking to secure an entry level position in a reputable organization to expand my learning, knowledge and skills, with opportunity to grow.
HIGHLIGHT
Bi-lingual: Spanish/English Detailed oriented
Culturally Competent Excellent time management & interpersonal skills
Crisis management Individual and group counselor experience
Gap Inc. 2/2022 – 3/2022
Sales Associate
●Responsible for keeping merchandise stocked neatly and creating attractive displays on sales floor merchandise onto the sales floor Assisted Managers in assigning employees work schedules to ensure all areas are covered.
●Assisted Manager in ensuring accurate daily reconciliation of funds.
●Performed customer service and sales associate duties to ensure customer satisfaction.
●Collaborate with sales team to offer quality customer services.
●Follow merchandising standards and assist in merchandising tasks when needed.
Family Business 1/2009 – 12/2012
Child monitor
●Provide individual care to children with various needs.
●Responsible for the care and coordination of children of various ages.
●Monitored and assisted with daily meals and snacks.
●Responsible for the daily hygiene practices for infants and toddlers.
●Safely managed and coordinated the children during outdoor activities and trips.
●Assisted the children with learning activities including alphabets, numbers, shapes and colors
●Ensured that the daycare was kept neat and clean and remained in compliance of all City and State mandates.
Administration for Children's Services 2/2007 – 1/2009 Child Provider
●Carried a case load of 5 to 10 children in a scatter site setting.
●Conducted home visits as per contract requirements.
●Responsible for the daily hygiene practices for infants and toddlers.
●Safely managed and coordinated the children during outdoor activities and trips.
●Assisted the children with homework, and various learning exercises.
●Ensured that the home was adequate and a safe living environment for the child.
Children’s Aid Society 2/2005 – 12/2006
Child Monitor
●Cared for children in private homes/
●Responsible for the daily hygiene practices for the child.
●Conducted learning workshops for the child to educational needs.
●Accompanied the child to various appointments (medical, mental, school)
United Personnel Agency Inc. 3/2003 – 1/2005
Receptionist
●Screened phone calls and directed them to the appropriate department.
●Scheduled in-person interviews for business meetings.
●Ensured all memos, correspondence, reports and other documents were received in a timely manner.
●Provided information regarding inquiries of the different departments.
●Conducted monthly reports to CEO and Sr. Vice-President on the departmental productivity.
Worldwide Basketball League LLC. 3/2001 – 2/2003
Clerical
●Searched database for appropriate appointments based on location of caller
●Accurately took private information for appointment creation
●Greeted visitors and provided information regarding sporting events.
●Received calls inquiring about venue and routed calls to appropriate department.
●Provided excellent customer service to concerned callers.
●Organized sponsorship packages and booked event venues.
EDUCATION
Health Opportunity High School
High School Diploma
REFERENCES
Available Upon Request.
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