************@*****.***
Duluth, GA
Resume Of Habib Umer
Summary
Experienced in fostering strong customer relationships and exceeding sales targets. As a Sales & Service Representative at Heartland Waffles, I drove territory growth, conducted sales presentations, and managed customer orders. In my previous position as a Driver and Dispatcher at 303 Taxi, I prioritized passenger safety and exceptional service for over a decade. This experience along with my earlier role at Checker Cab Company has equipped me with strong communication skills, adaptability, and a commitment to top-notch service, making me well-suited for a sales or customer service roles. Job Experience
Heartland Waffles- Atlanta, GA November 2019 - May 2023 Sales & Service Representative
• Drove territory growth by prospecting to acquire new customers
• Maintained strong customer relationships through post sale service`
• Conducted sales presentations to demonstrate new product features
• Collaborated with management to develop sales materials and generate leads
• Manage customer orders, deliveries, and post-sale support
• Maintained accurate sales reports and track client fulfillment report 303 Taxi- Chicago, IL January 2008 - November 2019 Driver & Dispatch
• Safely and efficiently transported passengers to their requested destinations
• Provided exceptional customer service to passengers
• Followed all traffic laws and maintained a clean driving record throughout employment
• Gained knowledge of local streets to choose the most efficient routes
• Responded to passenger inquiries, including fares, routes, and general city knowledge
• Kept accurate records of daily activities, including trip logs and mileage Checker Cab Company- Atlanta, GA 1999 - January 2008 Driver & Dispatch
• Picked up passengers from designated locations
• Greet passengers courteously, assist with loading and unloading luggage
• Determined best routes for each passengers' destinations
• Maintain a clean and well-maintained taxi, both inside and out
• Followed all traffic laws and maintained a clean driving record throughout employment Education
• Atlanta Technical College - 1997
o Associates in Science