Customer Service Representative
Resume:
Brittany Redfern
Monroe, NC *****
****************@*****.***
My job was to make sure that the lobby stay cleaned an wash dishes Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Accredo Health Group / Express Scripts / Cigna - Monroe, NC January 2023 to October 2023
Taking payments
Sonic Carhop
Sonic Drive-In - Monroe, NC
July 2022 to September 2023
Cashing out orders an cook
Wendy's Crew Member/cook
Wendy's - Monroe, NC
March 2021 to June 2022
Cashing out orders an grill cook
Front Desk Receptionist
Hampton by Hilton - Monroe, NC
March 2020 to October 2021
Register rooms to customers
Dishwasher
CiCi's Pizza - Monroe, NC
July 2018 to January 2019
Cleaning Service
Red Coats, Inc - Monroe, NC
February 2018 to April 2018
I have good cleaning service experience almost 4 yrs I have build and learned different and new things Production Worker
Great american snacks - Monroe, NC
October 2017 to February 2018
Packing product to be sent off
McDonalds Crew Trainer/cook
Mcdonalds - Monroe, NC
October 2015 to August 2017
Cook an cashier
Education
Piedmont High School - Monroe, NC
August 2005 to May 2008
High school or equivalent
Skills
• Cooking (3 years)
• Cashier (3 years)
• Cleaning (4 years)
• Clean
• Clean Room
• Janitorial
• Cleanroom
• Food Prep
• Food Service
• Busser
• Kitchen Experience
• Host/Hostess
• Food Safety
• Restaurant Experience
• Cash handling
• Customer service
Assessments
Customer focus & orientation — Completed
May 2022
Responding to customer situations with sensitivity Full results: Completed
Front desk agent (hotel) — Completed
October 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Completed
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Manufacturing fit — Proficient
January 2023
Measures the traits that are important for success in manufacturing roles Full results: Proficient
Customer service — Proficient
May 2022
Identifying and resolving common customer issues
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient August 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Food service: Customer situations — Proficient
April 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Work motivation — Proficient
September 2021
Level of motivation and discipline applied toward work Full results: Proficient
Cooking skills: Basic food preparation — Proficient October 2023
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Warehouse safety — Proficient
September 2022
Using safe practices in a warehouse setting
Full results: Proficient
Cleaner fit — Proficient
May 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Sales skills — Proficient
November 2023
Influencing and negotiating with customers
Full results: Proficient
Retail customer service — Completed
December 2021
Responding to customer situations in a retail setting Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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