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Customer Service Representative

Location:
Monroe, NC
Posted:
November 09, 2023

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Resume:

Brittany Redfern

Monroe, NC *****

ad0y8g@r.postjobfree.com

+1-980-***-****

My job was to make sure that the lobby stay cleaned an wash dishes Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Accredo Health Group / Express Scripts / Cigna - Monroe, NC January 2023 to October 2023

Taking payments

Sonic Carhop

Sonic Drive-In - Monroe, NC

July 2022 to September 2023

Cashing out orders an cook

Wendy's Crew Member/cook

Wendy's - Monroe, NC

March 2021 to June 2022

Cashing out orders an grill cook

Front Desk Receptionist

Hampton by Hilton - Monroe, NC

March 2020 to October 2021

Register rooms to customers

Dishwasher

CiCi's Pizza - Monroe, NC

July 2018 to January 2019

Cleaning Service

Red Coats, Inc - Monroe, NC

February 2018 to April 2018

I have good cleaning service experience almost 4 yrs I have build and learned different and new things Production Worker

Great american snacks - Monroe, NC

October 2017 to February 2018

Packing product to be sent off

McDonalds Crew Trainer/cook

Mcdonalds - Monroe, NC

October 2015 to August 2017

Cook an cashier

Education

Piedmont High School - Monroe, NC

August 2005 to May 2008

High school or equivalent

Skills

• Cooking (3 years)

• Cashier (3 years)

• Cleaning (4 years)

• Clean

• Clean Room

• Janitorial

• Cleanroom

• Food Prep

• Food Service

• Busser

• Kitchen Experience

• Host/Hostess

• Food Safety

• Restaurant Experience

• Cash handling

• Customer service

Assessments

Customer focus & orientation — Completed

May 2022

Responding to customer situations with sensitivity Full results: Completed

Front desk agent (hotel) — Completed

October 2023

Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Completed

Work style: Reliability — Proficient

September 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Manufacturing fit — Proficient

January 2023

Measures the traits that are important for success in manufacturing roles Full results: Proficient

Customer service — Proficient

May 2022

Identifying and resolving common customer issues

Full results: Proficient

Management & leadership skills: Impact & influence — Proficient August 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Food service: Customer situations — Proficient

April 2023

Identifying and addressing customer needs in a food service setting Full results: Proficient

Work motivation — Proficient

September 2021

Level of motivation and discipline applied toward work Full results: Proficient

Cooking skills: Basic food preparation — Proficient October 2023

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient

Warehouse safety — Proficient

September 2022

Using safe practices in a warehouse setting

Full results: Proficient

Cleaner fit — Proficient

May 2022

Measures the traits that are important for successful cleaners Full results: Proficient

Sales skills — Proficient

November 2023

Influencing and negotiating with customers

Full results: Proficient

Retail customer service — Completed

December 2021

Responding to customer situations in a retail setting Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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