Resume'

Ciara Anderson

**** * ** ***, ***. ***** Austin, TX 78726 • 512-***-****

ad0y7c@r.postjobfree.com

-Start date, September 7, 2021

-09/10/2022 working at Dell Mailroom RR2W.

-Job description: Fulfillment Specialist/Scanner- I scan the USPS mail and Package’s that come thru the mailroom area. I also pickup mail from the post office and make runs to deliver mail packages.

To maintain customer satisfaction and improve customer experience with the Harte Hanks FedEx Tech Support Call

Center through my proven problem-solving skills, customer experience, and product knowledge. EXPERIENCE

SEPT. 2019- APRIL 2020

SAN GABERIEL REHAB AND CARE CENTER, ROUND ROCK, TX- Responsible for cleaning Resident's rooms and bathrooms. Cleaning staff breakrooms and bathrooms. Taking out trash for offices and conference rooms.

Maintaining a clean dining area everyday: Mopping, high dusting, low dusting, vacuuming, and detail cleaning. Also cleaning dishes and helping with the kitchen.

MAY 2019- JULY 2019

ST DAVIDS ROUND ROCK MEDICAL

CENTER HOSPITAL, HOUSEKEEPING-

Responsible for cleaning discharge rooms, staff breakrooms and bathrooms, public bathrooms and offices. Taking out patients and nurse station trash daily. Maintaining clean hallways, high dusting and low dusting.

JULY 2018- APRIL 2019

HARTE HANKS FEDEX TECH SUPPORT AGENT, AUSTIN, TX-Responsible for installing online billing & administration accounts for customer's business. Helping customer's create labels online, also help customers with login or setting up account log in.

APRIL 2016 - JUNE 2018

EVS HOUSEKEEPING, BAYLOR SCOTT AND

WHITE HOSPITAL - ROUND ROCK TX Responsible for sustaining a sterile environment in all areas of the hospital. Independently handled multiple areas with little to no supervision required. FEB 2014 - JAN 2016

DELIVERY SOLUTION REP, SEARS CALL

CENTER - ROUND ROCK, TX

Ensuring the accurate and timely execution of order processing, including validation of products requested, managing back orders, customer adjustments, and customer service issues.

JAN 2012 - JUNE 2013

CUSTOMER SERVICE REP, LIQUIDATION CHANNEL - AUSTIN, TX

Resolve customer issues efficiently and effectively while ensuring the customer receives a world-class experience. Assisting customers with product issues and submitting investigations with postal services.

EDUCATION

AUGUST 201 1 - JAN 2012

ATTENDED, PAUL QUINN COLLEGE

DALLAS TX

Received an Academic Scholarship to Paul

Quinn

JUNE 2011

HIGH SCHOOL DIPLOMA, LEANDER HIGH SCHOOL - LEANDER TX

Graduated in top twenty percent of high school class

SKILLS

•Excellent Decision Making-Skills

•Exceptional Judgment and

Communication Skills

(Written/Verbal)

•Ability to Multi-Task in a Fast Pace

Environment

•Positive and Caring Personality/Attitude

•Superior Customer Service Skill

Contact this candidate