Summary
Skills
Experience
Education and Training
Mary Jane Debusk Hunter
Lubbock, Texas 79413
Home: 806-***-****
********@*****.***
Talented customer service professional bringing more than 30 years of experience helping all types of customers with account and service issues. Able to understand and resolve issues, promote products and maintain strong loyalty. Driven to exceed expectations and contribute expertise to team success.
Window software applications
proficiency
Quality team player
Files and records management
Government relations knowledge
Processing payment
Staff performance evaluations
Developing curriculum
Custodial care knowledge
Self-discipline
Recruiting and training
Team leader
Verbal and written communication
Fluent In Spanish
October 2004 to
January 2019
AT&T Communication
Lubbock, TX
Technical Support Representative
Income calls at a fast pace ran diagnostics on lap tops, tables and Mac computer as well as communication devices.
Troubleshooting with customers on the phone to pin point issue with there electronics and get service running properly .
Educating customer and easy step how to maintain equipment and walking customers through step by step repair of there PC and Laptops.
Follow through each issue ask probing and discover questions to make sure issue does not continue to occur
July 1998 to
October 2004
Lubbock County
Lubbock, TX
Deputy Tax Clerk
Processing information at a high pace
Transferring vehicle titles for dealerships and individuals Handling large amounts of money accurately and quickly and uploading deposits to main frame Training replacement clerks and advising on polices and procedure updates Accurately and quickly entering dating at a high pace for accounting purposes 1992 Texas Tech University Health Sciences Center
Lubbock, TX
communication
Associate of Arts