Customer Service Nursing Assistant

Kimberly Jakus, CPC-A

Menomonee Falls, Wisconsin

September 25, 2023

To Whom It May Concern:

I am an accomplished, educated professional seeking a position and career that will challenge me on a daily basis, and allow for personal growth and career development. My attitude, education, experience, and professional certifications make me an ideal candidate for this position, and I believe I would be an asset to your organization. My passion for learning and my dynamic work ethic have led me to earn and maintain my Certified Professional Coder, Apprentice (CPC-A) certification through the AAPC. I am dedicated to expanding my education in order to remain compliant with new policies and guidelines. I have experience working as a funeral home associate, and I use that knowledge and experience to guide my advancement within the medical coding field. My excitement for my job shines through in every task in which I engage, and I work with a strong focus on results, to achieve goals quickly and efficiently. I look forward to speaking with you to discuss how I can be of benefit to your department and organization. Thank you for your consideration. Sincerely,

Kimberly Jakus, CPC-A

Kimberly Jakus, CPC-A

Menomonee Falls, Wisconsin

***********@*****.*** • 262-***-****

PROFESSIONAL AFFILIATIONS and CERTIFICATIONS

American Academy of Professional Coders (AAPC), Member in good standing

Certified Professional Coder, Apprentice (CPC-A) EDUCATION

AAPC

Completed, Physician Based Medical Coding Course Waukesha county technical college

Certificate, Certified Nursing Assistant (CNA)

Milwaukee area technical college

Completed, 36-month Funeral Services Program

RELEVANT SKILLS and TRAINING

CPT ICD-10-CM

HCPCS Medical Terminology

Anatomy Physiology

Relative Value Units HIPAA Policies

Coding Guidelines Modifiers

NCCI Edits Medicare Parts A, B, C, D

Coding Payment Policies Place of Service

Compliance NCD and LCD Edits

Fraud/Waste/Abuse Resolution Advance Beneficiary Notice Microsoft Office Suite

PROFESSIONAL EXPERIENCE

Funeral Home Associate, Intern

Phillip Funeral Home

Krause Funeral Home

Observed funeral home operations including, customer service, embalmings, funeral set-up, removals, and arrangements

Obtained death certificates from medical facilities, maintaining privacy and discretion Certified Nursing Assistant (CNA)

Family Tree Residential Facility

FirstLight Home Care

Aided patients and nursing staff with patient care, providing superior customer service and maintaining patient safety protocol

Provided concise written documentation of daily events, enabling safe patient handoffs

Obtained patient vitals, accurately updating patient record with vitals, intake and output

Prepared and administered patient medication, documenting dosage and administration

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