Customer Service Representative

281-***-**** · *********.**@*****.***

Bianca Sanchez

Seeking a career position within a Company, where professional experience, education and abilities would be an advantage to the growth of my employer and myself.

Skills:

Bilingual strong communication skills and work well with others. Microsoft Office, Outlook, Excel, Chrome, Word systems, QuickBooks knowledge. Multi tenants, BOLT system knowledge. Ability to prioritize time and work under pressure. Self-motivator, demonstrate responsibility. Listening and problem-solving skills. Fast learner and organized.

MERCHANTS METALS (Houston, TX)

Customer Service Representative October 2022 - Present

Answer email and phone inquiries.

Update daily reports.

Product/Service knowledge.

Build truck orders with outgoing material.

Bill shipments.

Coordinate with broker for daily trucking schedule.

314 ROOFING SOLUTIONS (Houston, TX)

Logistics Coordinator October 2019- March 2022

Assisting subcontractors with daily job site information

Communicate material changes or issues with customers, subs and distribution over the phone and/or email.

Process payroll.

Read blueprints.

Occasionally on job sites.

Create purchase orders.

Maintain documents organized and current.

COLONY RIDGE LAND, LLC. (New Caney, TX)

Customer Service/ Payments Clerk February 2018- July 2019

Assist customers over the phone and face to face.

Process payments left in overnight drop box and in person for payoffs.

Run errands for the office.

BASS PRO SHOPS (Pearland, TX)

Sales Associate – Sunglasses October 2016 - July 2017

Assist and inform customers.

Daily money handling.

Create labels, scanned inventory and maintaining sunglasses stocked.

Education:

Nimitz High School June 2012

Everest Institute Nov 2013

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