Rudolph

Sanchez

SUMMARY

Skilled small business

owner and operator with

10+ years of experience

in retail management and

customer service looking

for a role where I can

positively impact an

organization’s operations

and profitability.

SKILLS

• Business

Operations

• Customer

Service

• Problem Solving

• Team

Management

• Bilingual

(English & Spanish)

REFERENCES

• Available Upon

Request

PERSONAL

INFORMATION

ADDRESS

16 Scuppo Road

Danbury, CT 06811

PHONE

203-***-****

EMAIL

ad0y3s@r.postjobfree.com

EXPERIENCE

Owner • Sanchez Enterprise LLC • Danbury, CT

May 2012 – Current

- Founded Sanchez Enterprise LLC, an organization specializing in property maintenance and preservation services across the state of Connecticut

- Managed daily business operations including property scheduling, hiring & management of 4 employees, customer invoicing & communications Operations Mgr. • Bed Bath & Beyond• Danbury, CT

Nov 2007 – Jan 2012

- Managed the operations of 2 stores with a staff of 120 employees generating

$21 million+ annual revenue

- Oversaw sales and customer service goals; regularly recognized in the top 10% of stores within the region for exemplarily customer service

- Managed teams of store associates and managers to execute store plans and priorities and oversaw day-to-day store operations Merchandise Assistant Mgr. • Linens & Things • Norwalk, CT Apr 2003 – Nov 2007

- Responsible for all merchandise management and processing activities

- Assisted with all day-to-day store activities and functions, supervising and overseeing store operations

EDUCATION/

TRAINING

- NCC College, Business Administration

- Dale Carnegie Certificate in Leadership

- Bed Bath and Beyond Manager Customer Service Training Program COMMUNITY

INVOLVEMENT

- Jericho Partnership Junior Mentor

- Personal ESL Mentor

- Partnered with the Connecticut Department of Corrections to institute an FDIC financial literacy program into their community re-entry program

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