Data Entry Customer Service, retail

BARBARA PEREZ

602-***-****

*********@*****.***

My objective is to work in a business where I can use my great customer service skills assisting and servicing with my best ability of knowledge and professionalism. I work very well in a team effort to get all the duties and responsibilities completed on a daily basis in timely manner: Detail oriented, positive attitude with customers and coworkers is very important and a must to deliver the best friendly and quality service to customers. I am always eager to learn the job duties quickly and precisely.

ORTHO ARIZONA MEDICAL APRIL 10, 2023 TO PRESENT Four week temp assignment in IT department doing data entry for computer inventory. Job ending 4-5-23.

US POST OFFICE NOVEMBER 1997 TO DECEMBER 2022

Assist customers with shipping…local and international, personal and business mail issues, complaint resolution, account billing, POS and other computer systems, billing, tracking parcels, comprehensive knowledge of products and services. Forwarding department, mail processing night shift, parcel sorting for carriers.

UNITED PARCEL SERVICE FEBRUARY 1990 TO MARCH 1996

Customer counter (3 years), shipping parcels, selling products and services, inspect parcels. Customer phone representative (3 years), track parcels, send messages to appropriate departments for customer needs, tracking, knowledge of all levels of shipping services.

Worked for telemarketing business for about 5 months selling magazine subscriptions in 1996. Don’t remember name of business.

Associates of Science in Court Reporting Phoenix College August 1985 to April 1995

Marketing skills

Front desk

Data entry

Microsoft Word

Typing 75 words per minute

Direct Sales

Currently do Life Coaching as side job helping people manage stress and anxiety, personal growth, setting and reaching goals, guiding them towards success mindset in all areas of life.

I am an experienced, professionalism candidate that will offer clients and colleagues friendly, courteous, and eagerness to help customers with their needs. I deal well with escalated issues and challenges. I am a quick learner for in-office tasks. I have excellent telephone etiquette and organizational skills.