Customer Service Representative

AMY MAY-YATES CAPPELLETTI

DETAIL ORIENTATED PROFESSIONAL

WORK EXPERIENCE

PERSONAL CARE ASSISTANT

CUSTOMER SERVICE REPRESENTATIVE

DISHWASHER

DIETARY ASSISTANT CONSUMER ASSISTANT

SALES REPRESENTATIVE SANITARY ASSISTANT

DAIRY FARM RETIREMENT HOME WESTBROOK, ME MARDEN’S SURPLUS & SALVAGE PORTLAND, ME 7-ELEVEN PORTLAND, ME REFLECTIVE CLEANING

PORTLAND, ME WAKE TECH, CONTINUING EDUCATION

MY COMPUTER CAREER

KAPLIN UNIVERISTY

SOUTHERN MAINE COMMUNITY COLLEGE

PORTLAND ARTS & TECHNOLOGY HIGH SCHIOOL

DEERING HIGH SCHOOL

CAREER SUCCESS STRATEGIES CERTIFICATION RALEIGH, NC CHILD DEVELOPMENT SOUTH PORTLAND, ME

VIDEOGRAPHY, PSYCHOLOGY SOUTH PORTLAND, ME

IDEO TECHNOLOGY & MULTI-MEDIA PORTLAND, ME

1999 - 2003 HIGH SCHOOL DIPLOMA PORTLAND, ME

LOVE, LIFE AND PERSONAL RELATIONSHIPS ARE VITAL TO ME. I EXCEL IN CUSTOMER SERVICE POSITIONS WHERE I CAN WORK HARD TO ENSURE CUSTOMERS ARE HAPPY AND SATISFIED. I TAKE GREAT SATISFACTION FROM BEING ABLE TO IMPROVE SOMEONE’S DAY, EVEN IN THE SMALLEST OF WAYS. A SMILE GOES A LONG WAY TO BUILDING RAPPORT WITH CUSTOMERS AND MAKING THEM FEEL LIKE THEY ARE APPRECIATED.

I AM LOOKING TO FIND LONG-TERM EMPLOYMENT AT A COMPANY THAT WILL ALLOW ME TO PUT MY STRONG CUSTOMER SERVICE SKILLS TO WORK, AS WELL AS MY KEEN ATTENTION TO DETAIL, MY STRONG WORK ETHIC, AND MY LOVE OF FAST-PACED AND ENERGETIC ENVIRONMENTS. I CAN BE A GREAT MEMBER OF YOUR TEAM.

•TASK MANAGEMENT

•CONSUMER SATISFACTION

•FOLLOWING SPECIFIC INSTRUCTIONS

•CUSTOMER SERVICE

STORE CLERK/CASHIER, STOCKING SHELVES

•RECOVERY/CLEANING/FACING

•MERCHANDISE MANAGEMENT

•CUSTOMER SERVICE/SATISFACTION

•PROBLEM SOLVING

STORE CLERK, REGISTER MANAGEMENT, STOCKING

GOODS, TAKING INVENTORY, REFLECTIVE CLEANING

•ORGANIZATION

•STRONG WORK ETHIC

•HONESTY

•INTEGRITY

CUSTODIAL/HOUSEKEEPING

•ATTENTION TO DETAIL

•OBSERVATION/SPACIAL AWARENESS

•CLEANLINESS

•TIME MANAGEMENT

PHONE:

919-***-****

ADDRESS:

4800 Hoyle Dr. APT. D

RALEIGH, SC 27604

EMAIL:

************@*****.***

• TEAM PLAYER

• FAST LEARNER

• CREATIVE

• HARD WORKING

• ORGANIZED

• SELF-MOTIVATED

• POSITIVE ATTITUDE

• PEOPLE PERSON

• CUSTOMER SERVICE

• PROBLEM SOLVING

• DETIAL ORIENTATED

• MICROSOFT OFFICE

• COMPUTER SKILLS

• 65 WPM

• DATA ENTRY

• CASH HANDELING/REGISTER

• STOCKING/FACING

The secret of getting ahead is

getting started.

-MARK TWAIN

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